Editor’s note: Some parts of this article were updated in April 2023
With over 300 VPN providers on the market, it’s difficult to know who to trust. You want your VPN to be completely private, anonymous and secure.
After all, most VPNs claim “Anonymity & Privacy” when using their services.Unfortunately, what they claim often does not reflect the truth.
To uncover this problem, we fact-checked 100 VPN privacy policies on logging.
Our research revealed that many VPNs store or log some kind of data for the purpose of either; selling/sharing your data to 3rd parties, limiting bandwidth, improving their service, logging with rental servers (VPS) or applying with laws.
- Bandwidth (51%)
- Connection Timestamps (49%)
- Your IP address (40%)
- Websites you visit (19%)
For detailed info on which logs are kept by different VPN services, see this spreadsheet.
Popular VPNs That Keep Usage Logs
Let’s start off with the ones who simply keep usage logs which basically make your VPN not private or anonymous. Table 1 lists out the VPNs that keep your browsing history and compromising the idea of a secure and private connection.
Table 1. VPNs that access your browsing history.
VPN Provider | Type of Logs | Privacy Policy | Share/Sell Data? |
1. McAfee Safe Connect 1+ million installs |
|
We may collect and use…details about your internet or network usage (including URLs or domain names of websites you visit, information about the applications installed on your device, or traffic data… (source)
|
We may also share aggregate data that does not identify you or any specific device with third parties. |
2. Hola VPN 50+ million installs |
|
We collect log data that may include browser type, web pages you visit, time on those pages, access items and dates… (source)
|
We may also transfer or disclose Personal Information to our subsidiaries, affiliated companies. |
3. Hoxx VPN <1 million installs |
|
We collect log information about … access times, pages viewed, your IP address… (source)
|
We may share your data with our services providers… We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else, or using it for other purposes. |
4. Hotspot VPN 1+ million installs |
|
We log information and other data from your device, such as webpage addresses and data fields… (source)
|
We may share, sell, transmit, or otherwise make available to third parties information that does not include personally identifying information. |
5. AVG VPN 1+ million installs |
|
We collect and use VPN Data for the operation of our business to… VPN Data is stored for between 2 and 3 months on our secure servers…(source)
|
Not disclosed |
6. Psiphon 10+ million installs |
|
We collect what sites are popular…
This information is shared with our partners so that they can see how often their sites are visited… (source) |
All statistics shared with sponsors are further aggregated by date, sponsor, and region.
|
7. Unlocator <1 million installs |
|
*We keep a log at a personal identifiable level which is automatically purged at a 24 hour interval… (source)
|
We are transferring your personal data, when necessary to be able to deliver the ordered service to you. These are typically Hosting Providers. |
8. Seed 4 Me <1 million installs |
|
We do keep all logs…(source)
|
Not disclosed |
As you can see, many popular VPNs keep your browsing logs, websites you visit, your IP address and many more.
For example, McAfee’s Safe Connect claims to encrypt your online activity and defend you against cybercriminals. On their homepage, they also claim to protect your privacy.
Unfortunately, your privacy is not protected, since in their privacy policy McAfee claims the following:
Another disturbing VPN is Hola VPN with over 50 million installs on Google play alone. They also have a browser extensions. What Hola does it simple,
Hola don’t even try to hide it. Why would they? Hola actively sell access to your device and network through which 3rd parties can access the internet.
As if it’s not concerning enough that a VPN, meant to protect you, is the very one that is abusing your trust and data, popular Chinese based VPNs like Hotspot VPN and Hoxx VPN go further by caliming to Log information and other data from your device, such as webpage addresses and data field.
Popular VPNs That Keep Aggregated Usage Logs
Some very popular VPNs collect aggregated browsing logs. Aggregate means the VPN service is supposedly ensuring the collected data is anonymized and not connected to specific users. However, in some cases these VPNs claim to keep “no logs”. See table 2 which VPNs collect aggregated data.
Table 2. VPN’s that keep aggregated usage logs
VPN Provider | Aggregated Logs When Connected to VPN | Purpose of Aggregate Data |
1. HotSpot Shield
50+ million installs |
|
(1) Perform analytics on our services, including measuring whether our users, in aggregate, are able to successfully access certain websites or apps; (2) Troubleshoot service issues and improve service quality. |
2. Betternet
10+ million installs |
|
We may use and disclose aggregate information… |
3. TouchVPN
10+ million installs |
|
We share Anonymous Information with third parties, when this is required in order to provide, maintain or improve the Services. Such third parties may have access to your information only to the extant needed to provide such services. We may also share Anonymous Information with third parties for additional purposes, including for marketing, research and analytics purposes. |
4. HexaTech
1+ million installs |
|
We may use and disclose aggregate information… |
5. VPN In Touch
1+ million installs |
|
To our third party service providers who provide services such as website hosting, payment processing, data analysis, information technology and related infrastructure provision, customer service, email delivery, online advertising, auditing, and other services. |
6. VPNHub
5+ million installs |
|
We may also collect, use and share your data to produce and share aggregated data that do not identify you and therefore not considered as Personal Information. |
7. AppVPN
1+ million installs |
|
We may share aggregated information we collect, under any of the above circumstances, with third parties, including advisors, advertisers |
8. X-VPN *5+ million installs |
|
Advertisers may be able to collect certain information independently from you or your device when serving ads from the X-VPN, including your device’s advertising ID |
9. Browsec 1+ million installs |
|
Browsec may use automatically-collected information in the aggregate for the purpose of monitoring, research or analysis. |
Many free VPNs can also share your aggregated data with 3rd parties. Here’s how most of these privacy policies look like:
Usually, when using a VPN, websites that you visit, bandwidth and connection times are put into a form of data that not identifiable at personal level. Below are common sentences or phrases from the privacy policies of VPNs that either store or share aggregated data:
- “Website visited via our servers are aggregated and stored.“
- “Usage Data includes aggregated information about how you use our Services“
- “We may share your general (city level) location“
- “We may aggregate your usage data to … calculate ad impressions clicked on“
- “We may log your data including information about your IP, the webpages you visit, time spent on those pages, access times and dates“
- “… advertisers may be able to collect certain information…“
- “We may also share Anonymous Information with third parties for additional purposes, including marketing, research and analytics purposes.“
- “… advertisers may be able to access your IP address if your device is not connected to the VPN.”
- “… advertisers may be able to collect certain information…“
- “… we may share aggregated information we collect… with third parties including advisors, advertisers…“
All 100 VPNs And What Logs Are Kept:
Aggregate means the VPN service is supposedly ensuring the collected data is anonymized and not connected to specific users.
VPN Provider | Browsing History | IP Address | Timestamps | Bandwidth |
---|---|---|---|---|
Hola VPN | Yes | Yes | Yes | Yes |
Safe Connect VPN | Yes | Yes | Yes | Yes |
Hotspot VPN | Yes | Yes | Yes | Yes |
AVG VPN | Yes | Yes | Yes | Yes |
Seed 4 Me | Yes | Yes | Yes | Yes |
Psiphon | Yes | Yes | Yes | Yes |
Hoxx VPN | Yes | Yes | Yes | Yes |
Unlocator | Yes | Yes | Yes | Yes |
Browsec VPN | Aggregate | Yes | Yes | Yes |
Betternet | Aggregate | Yes | Aggregate | Aggregate |
TouchVPN | Aggregate | Yes | Aggregate | Aggregate |
HotSpot Shield | Aggregate | Yes | Aggregate | Aggregate |
Kaspersky VPN | Aggregate | Yes | Aggregate | Aggregate |
HexaTech | Aggregate | Yes | Aggregate | Aggregate |
VPN In Touch | Aggregate | Yes | Aggregate | Aggregate |
X-VPN | Aggregate | Yes | Yes | Aggregate |
VPNHub | Aggregate | No | Aggregate | Aggregate |
Hide My IP | No | Yes | Yes | Yes |
VPN AC | No | Yes | Yes | Yes |
HideMyAss | No | Yes | Yes | Yes |
Bitdefender VPN | No | Yes | Yes | Yes |
Astrill | No | Yes | Yes | Yes |
Buffered | No | Yes | Yes | Yes |
VPN Unlimited | No | Yes | Yes | Yes |
Avast Secureline | No | Yes | Yes | Yes |
Encrypt Me | No | Yes | Yes | Yes |
F-Secure Freedome | No | Yes | Yes | Yes |
TigerVPN | No | Yes | Yes | Yes |
Speedify | No | Yes | Yes | Yes |
OvpnSpider | No | Yes | Yes | Yes |
AppVPN | No | Yes | Yes | Yes |
Thunder VPN | No | Yes | Yes | Yes |
VPN 360 | No | Yes | Yes | Yes |
VPN Gate | No | Yes | Yes | No |
TurboVPN | No | Yes | Yes | No |
ZenMate | No | Yes | No | No |
DotVPN | No | Yes | No | No |
UltraSurf | No | Yes | No | No |
Opera VPN | No | Yes | No | No |
Ace VPN | No | Yes | No | No |
TunnelBear | No | No | Yes | Yes |
Private Tunnel | No | No | Yes | Yes |
OpenVPN | No | No | Yes | Yes |
SaferVPN | No | No | Yes | Yes |
Avira Phantom | No | No | Yes | Yes |
Star VPN | No | No | Yes | Yes |
Anonymous VPN | No | No | Yes | Yes |
ProtonVPN | No | No | Yes | No |
CyberGhost | No | No | Yes | No |
ExpressVPN | No | No | No | Yes |
SurfEasy VPN | No | No | No | Yes |
WindScribe | No | No | No | Yes |
Hide Me | No | No | No | Yes |
Goose VPN | No | No | No | Yes |
Ivacy | No | No | Aggregate | Aggregate |
SpyOFF | No | No | Aggregate | Aggregate |
Norton | No | No | Aggregate | Aggregate |
Trust.Zone | No | No | Aggregate | Aggregate |
SurfShark | No | No | No | No |
Witopia | No | No | No | No |
Private Internet Access | No | No | No | No |
StrongVPN | No | No | No | No |
IPVanish | No | No | No | No |
ibVPN | No | No | No | No |
VPNSecure | No | No | No | No |
VPNArea | No | No | No | No |
OneVPN | No | No | No | No |
CactusVPN | No | No | No | No |
ZoogVPN | No | No | No | No |
PrivateVPN | No | No | No | No |
NordVPN | No | No | No | No |
FastestVPN | No | No | No | No |
SwitchVPN | No | No | No | No |
VPN Tunnel | No | No | No | No |
TorGuard | No | No | No | No |
VyprVPN | No | No | No | No |
iVPN | No | No | No | No |
proxPN | No | No | No | No |
VPNSecure | No | No | No | No |
Disconnect VPN | No | No | No | No |
VPN Proxy Master | No | No | No | No |
Yoga VPN | No | No | No | No |
VPN One Click | No | No | No | No |
FreeVPN Org | No | No | No | No |
BlackVPN | No | No | No | No |
BTGuard | No | No | No | No |
AirVPN | No | No | No | No |
Celo VPN | No | No | No | No |
SlickVPN | No | No | No | No |
LiquidVPN | No | No | No | No |
PureVPN | No | No | No | No |
Hide All IP | No | No | No | No |
AzireVPN | No | No | No | No |
Mullvad | No | No | No | No |
Ra4w VPN | No | No | No | No |
Perfect Privacy | No | No | No | No |
BolehVPN | No | No | No | No |