Brad Smith
Last updated: · 16 user reviews

In this review, I’ll lay out the cons and pros of ExpressVPN. To make this review legitimate, I actually signed up with ExpressVPN, installed their software on my Mac and conducted some speed tests.

Founded in 2009, ExpressVPN International Ltd. is located in the sun-kissed and (almost) tax-free British Virgin Islands.

Over the past few years, ExpressVPN has quickly earned a reputation for being one of the best VPN providers on the market, and it’s not hard to see why.

Living up to their slogan “The #1 Trusted Leader in VPN” ExpressVPN boasts 0ver 1,500 servers across 94 nations, an easy to use interface, and 24/7 365 live customer support.

Not to mention the fact that their service is compatible with just about any device you can imagine.

I have personally tried and tested countless VPNs over the years, and none of them have matched up to the quality and consistency provided by ExpressVPN.

Here’s a snapshot of what you can expect.

PROTOCOLS: OpenVPN & Others 
ENCRYPTION: AES 256-bit
LOG FILES: No Logging
LOCATIONS: 94 countries, 1,500+ servers
SUPPORT: 24/7 Live Chat and Email 
EASE OF USE: Excellent 
COST: $8.32/$9.99/$12.95
PLATFORMS: Windows, Mac, iOS, Android, Routers, Linux
RECOMMENDED? YES
OFFICIAL WEBSITE: www.expressvpn.com

ExpressVPN: A Quick Background Check

When you first arrive on their site, everything seems like business as usual. Their website has a crisp and user-friendly design that makes it easy to find what you are looking for and quickly purchase and set up your services.

Express VPN Homepage

However, upon further investigation, many would be customers are left scratching their head’s wondering who ExpressVPN really is and what they are all about.

While their mission statement is charming enough,

We made ExpressVPN because we believe that everybody, no matter their level of technical experience, should be able to use the internet freely and securely.

The fact that they located in a tax haven and have almost no information regarding their founders or employees can raise a few red flags for the cautious consumer.

However, ExpressVPN’s secrecy should not be a cause for alarm.

Due to the very nature of their services, most VPN companies go to great lengths to hide their identities and impede unwanted investigations.

With the current landscape of data security becoming more tumultuous by the day, it is almost a requirement for VPN providers to limit the accessibility of their more private information.

After all, if anyone with a warrant can burst through their front doors and demand to have access to all of their logs (which we will talk about shortly), they wouldn’t be much of a security company, would they?

  • So do these actions raise some questions about ExpressVPN’s actual identity?

Yes.

  • Is it any reason to worry that their services are illegitimate?

No.

So with that out of the way, let’s dive into the fun stuff.

 

What Devices are Compatible with ExpressVPN?

One of the first questions that you should be asking before buying or using any VPN is “What devices are compatible with this service?” 

ExpressVPN responds to this query admirably.

Their services are supported on:

  • Windows
  • Mac
  • Android
  • iPhone and iPad
  • Dozens of different routers
  • Every major web browser

While I am sure there is some device out there that remains unsupported, you would be hard-pressed to find it.

However, as you know, just because something works on your device doesn’t mean that it works well or that it comes equipped with all of the proverbial bells and whistles that you desire.

So how does ExpressVPN stack up in terms of performance and additional features?

Pretty well if you ask me…

 

ExpressVPN Pros (+)

1. ExpressVPN uses Super Strong Encryption Standards (256-bit AES)

In order to ensure that their client’s data is protected at the highest levels, ExpressVPN uses a strong encryption… Like a super strong encryption.

Known as Advanced Encryption Standard or AES, the 256-bit cipher that ExpressVPN utilizes all but eliminates the possibility of a brute force attack( and most other attacks for that matter).

256 AES bit encryption

I won’t bore you with all of the jargon and technical details about the AES 256 key that is used to protect your internet experience, but I will suffice it to say this:

When the CIA or FBI decides that they want to protect the transmission of sensitive data, they use an AES-256 encryption.

If security is one of your primary concerns,  you can rest soundly knowing that ExpressVPN is not at risk of being compromised anytime soon.

 

2. ExpressVPN Supports All Major Protocols

VPN protocols are the method that your device uses to connect to a VPN server. While most users will only need the default “Open VPN”, ExpressVPN also supports SSTP, L2Tp/IPsec, and PPTP protocols.

For users with more technical requirements, this is a great feature to have because it allows you to establish a connection that is tailored to meet your specific needs (typically, speed vs. security)

 

3. ExpressVPN Allows Torrenting

This is a huge plus for many users.

While other companies like TunnelBear have officially stated that they do not allow torrenting, ExpressVPN has made no such statements.

Although I was unable to find an example where ExpressVPN blatantly condoned torrenting, you don’t have to read far between the lines to realize that, at the very least, they aren’t opposed to it.

Everything about their service, from the military grade encryption to the unlimited bandwidth and admirable download times scream “Torrent Friendly”.

 

4. ExpressVPN is Compatible with Netflix 

As Netflix’s security protocols and procedures continue to evolve, it is becoming increasingly rare to find VPN providers with Netflix compatibility.

After setting up my service with ExpressVPN, the first (and clearly most important) thing that I wanted to find out was whether or not their Netflix compatibility worked as advertised. Much to my surprise (and delight), I was presented with a queue of films and TV shows that was wildly different from my regularly scheduled programming.

It should be noted that not all servers are compatible with Netflix and you will probably run into a few proxy errors when trying to stream Netflix from non-U.S. servers.

 

5. They Have a Strict No Logging Policy 

ExpressVPN also operates under a rather stringent “No Logging” policy.

Basically, this means that they do not track or store your personal data whenever you are using their services. From the second that you log onto your ExpressVPN server, your information (or at least most of it) is encrypted and hidden from hackers, government agencies, and yes, even ExpressVPN themselves.

However, ExpressVPN does collect some data as outlined in their privacy policy.

According to the companies website, they do collect:

  • Apps and app versions successfully activated
  • Dates (not times) when connected to the VPN service
  • Choice of VPN server location
  • Total amount (in MB) of data transferred per day

However, they go on to say that:

This information cannot be used to identify you for any specific activity or behavior, because it overlaps with statistics from other ExpressVPN customers and contains no personally identifiable information, such as your IP address.

And after reviewing dozens of other VPNs, I have found that this is a pretty standard practice that is actually necessary to ensure an optimal user experience.

 

6. Largest Server Selections on the Market 

Where ExpressVPN really shines is in their wide selection of servers.

With over 1,500 servers operating in 94 countries across 145 different cities (and counting), ExpressVPN is rivaled only by PIA and TorGuard in terms of the sheer volume of servers they offer.

If there is a server you need, chances are, ExpressVPN has got it.

 

7. ExpressVPN Offers 24/7 Live Customer Support 

Express VPN Customer Support

In an industry that suffers from notoriously bad customer service, ExpressVPN’s 24/7 live support is one of its biggest selling points. Unlike many providers who rely on outdated contact forms and laggy email chains, ExpressVPN boasts a 24/7 365 live chat feature that has been consistently rated one of the best in the business.

But, for whatever reason, ExpressVPN decided that it would be beneficial to continue offering the more traditional contact forms and support emails. So it’s important to note that if you do run into any issues when you opt for one of these archaic methods, ExpressVPN will be quick to redirect you to their live support team (as they do in the following correspondence).

 

8. TOR Compatibility 

The Orion Router or TOR, is a network designed for one thing and one thing only.

Security.

When using TOR, your traffic information is encrypted across multiple servers and your data is relayed so that it is difficult (bordering on impossible) to track your actual location.

express vpn works with TOR

If you are extremely concerned about your personal security, ExpressVPN allows you to combine the TOR networks on top of your existing VPN in order to maximize your privacy and all but eliminate vulnerabilities in your data’s security.

In countries with Draconian censorship laws, this added layer of security can (literally) be a lifesaver.

To access the TOR network, simply use their official browser on a Windows, Mac OS, Linux, or Android device then launch your connection using the following address: http://expressobutiolem.onion

 

9. Impressive Upload and Download Speeds 

Yet another strength of ExpressVPN is their fast upload and download speeds.

Of the dozens of VPN providers that I have tested, only a few offer upload and download speeds comparable to ExpressVPN’s and only one provider (Private Internet Access VPN) was able to beat ExpressVPN in our server speed tests.

expressvpn speed

US Server (New York)

  • Ping: 110ms / Download: 60.04 Mbps / Upload: 30.41 Mbps

EU Server (Amsterdam)

  • Ping: 40ms / Download: 83.15 Mbps / Upload: 25.18 Mbps

Asia Server (Hong Kong)

  • Ping: 292ms / Download: 30.26 Mbps / Upload: 12.46 Mbps

 

10. Kill Switch 

For anyone using location-specification specific activities (like gambling), ExpressVPN also offers a very handy Kill Switch that will automatically kill whatever software or websites you were using in the event that your network connection is lost.

Meaning that even when you’ve lost your protection, you are still protected.

 

ExpressVPN Cons (-)

1. Higher Price Tag

When a company boasts as many features and perks as ExpressVPN, it shouldn’t shock you to find out that they charge a premium price for their services.

With their packages going as high as $12.95/month, ExpressVPN is far from a “budget service” (although every plan comes with a 30-day money back guarantee)

Here’s how the pricing plans break down.

Month-to-Month Plan: $12.95 per month
6 Months Plan: $9.99/month (billed $59.95 every six months)
12-Months Plan: $8.32/Month (Billed $99.95 every 12 months)

However, if you are willing to keep a watchful eye on their website, you can occasionally find great sales that reduce the total cost to $6.67/month or lower.

ExpressVPN pricing options

This might seem expensive to some of you, especially when you compare the cost of ExpressVPN to some free vpn services.

But it’s important to remember that, as the old adage goes, “You get what you pay for”. 

And there are no exceptions to this rule when it comes to VPN providers.

 

2. Only 3 Devices Can be Connected Simultaneously 

If there is one other complaint I had about ExpressVPN it is that they only allow you to simultaneously use their services on three devices.

While it’s unlikely that this is an issue for users who are only interested in personal security, the limit can become frustrating whenever you are trying to ensure the security of your entire family’s data and devices.

This is especially bothersome when you compare ExpressVPN’s device limit to those of other companies who consistently offer 5-7 simultaneous connections.

While it’s far from a deal breaker, it is an issue that I would like to see resolved sooner rather than later.

What About the Setup Process?

So you know about the features, the pricing, the pros and the cons and at this point, you might be wondering, “Just how difficult is it to get this thing up and running?”

In a word?

Easy. 

Less than 10 minutes after I clicked on the “Get ExpressVPN Now” button I was up and running, connected to one of their private servers, and anonymously surfing the web.

Even the most novice web enthusiast will find it easy to purchase and install ExpressVPN on most of their devices.

 

Do I Recommend ExpressVPN?

Yes, I do!

They offer a fantastic service that is filled to the brim with a wide array of features sure to delight both novice and expert web-surfers alike.

And with such a large pool of servers to choose from and an effective team of customer service agents at your disposal, I feel that you get what you pay for and much, much more!

Visit ExpressVPN.com

P.S. I’m always interested in user-reviews so if you’ve used ExpressVPN before, don’t hesitate to leave your review below. If your experience matched mine, cool. If it didn’t, that’s fine too!

Add your ExpressVPN Review:

16 user reviews for ExpressVPN

Jennifer Aldrich

10/10 November 6, 2017

Express VPN in the World of Streaming Television

I started using ExpressVPN about a year ago when I decided to cut the cord from cable and switch to streaming television exclusively. I decided to go with Kodi, which is open source streaming software. I quickly found out that many of the shows I wanted to watch were IP blocked, and I didnt reside in the country they serviced.

So, off I went looking for a VPN provider so I wouldnt be geo blocked due to my IP address. After reviewing many of the more popular services, I decided to go with ExpressVPN based on the price and the 24/7 service, as well as the vast selection of countries to choose from

They had a very simple app to download from the Google Play store, which I needed because I am not the most tech savy person. After downloading the app, all I had to do was click a green button on it and instantly my IP was changed! It was incredibly easy to change my IP location to virtually any country in the world with just the click of the very simply stated “choose location” button right next to the button to turn the service on. When I went looking to see what other locations they had, the interface was broken down by continents, each with many, many countries in its list and many different IP addresses to choose from within each country

After some time of using it, I noticed the connections were always solid with no drops and amazing speeds. I often found ExpressVPN provided an even more solid connection than my own home connection most of the time!

When I needed technical help setting up an IP address on a smart tv, customer service was there within a minute and walked me through each step, and waited to make sure I had everything up and running. The customer service is stellar, and made me very impressed with the company as a whole

I was so impressed with the service that I changed my monthly plan, which was 12.95 per month, to pay for a year outright and was taken down to 8.32 per month for the service! For the options it provides, the speeds and quality, and the outstanding customer service, it’s the best 100 dollars a year Ive spent

Kyle Chau

10/10 November 3,2017

ExpressVPN is the best

ExpressVPN is one of the best VPN companies out there. I’ve been using them for a few months and I am very satisfied with my use of the VPN. I have already gotten the full year subscription and I am very happy about it. The internet was fast and it was pretty cheap considering other services. I mainly use VPNs to just browse websites that I’ve never been on to be safe.

John White

8/10 November 1, 2017

One of the best

ExpressVPN has the largest range of client software available, a dedicated proxy service for streaming media and its own DNS service. But it dropped many connections, its overall performance was in the middle of the pack, it allows only three devices to be connected simultaneously per account and it’s one of the most expensive services we evaluated.

Dmitry

5/10 October 29, 2017

ExpressVPN Kill Switch

ExpressVPN was fast for torrents, however, I had an issue where the VPN would disconnect sometimes. This happens to VPN’s sometimes, but the fact that there is no kill switch on expressVPN (which shuts your connection down if the VPN disconnects) makes it a dealbreaker for me. There are cheaper alternatives with similar latency to expressvpn that have a kill switch. I wish that being all premium and such, that expressVPN implements a killswitch functionality into their service.

Michael M.

9/10 October 19, 2017

Reliable for over a year

I have used ExpressVPN for over a year and I have no plans on changing. I have them on my MAC and Android, and its very easy to use. I hardly notice a difference in speed when browsing and use use it for everything.

I have emailed them twice with problems and they have got back to me within 24 hours to fix those problems, in 1 email. A bonus is they have a website on the DeepWeb and also take bitcoin as payment, for people who want to stay completely anonymous! I would say they are a little more on the expensive side compared to their competitors, but I will be sticking to them. They have over 90 countries for you to connect to, which is a little crazy as I only use the same 3.

I would recommend them for their speed, uptime, choice and customer service. 9/10.

Ronne Timmerman

9/10 October 15, 2017

Expensive but very good

ExpressVPN is a good solution for VPN, it is easy to set up, you just download some programs on your devices and you start serving the internet right away. The only issue that I have is when I am at home and I want to connect to my Chromecast, the app on my Android telephone might have been connected to a server, what prevents my mobile to connect to the chrome cast.

The solution to connect to the VPN with your router is good, only the set up is a bit technical. But there is a excellent tutorial on the website. The only issue I have with ExpressVPN is the price: 99 dollars for 1 year. But what you pay is what you get.

Kostis

9/10 October 12, 2017

What can I say about expressvpn..

I have been using ExpressVPN for about 6 months. It has been an amazing journey so far, they have really fast connections and super user-friendly UI. They have a wide variety of countries to choose from, but I mostly use USA so I can stream on Netflix. They are online all the time, which means you will never be in a position that you need it, and you will not have it.

Boni

9/10 October 9, 2017

Legit software

I started using ExpressVPN just few months ago and I have no complaints about it.

Yes, it’s slightly higher prices then the other VPNs, but I managed to opt in for 15 months (at a slightly cheaper cost).

I’m using it on both iOS and Windows – pretty smooth and flawless.

Recommending.

Eyu

5/10 June 12, 2017

Good but overpriced

It’s usually good, but most times it doesn’t justify it’s price. The internet speed in China is nothing to write home about on top of that the government intentionally slows down foreign websites, if it doesn’t restrict access to them. So a VPN is a must for me. I bought a year’s​ subscription of ExpressVPN about 9 months ago for $100/year. I read it was the best VPN service for China on this website and many others. I get 3MB/S download speed if the network is great, as I said earlier the internet here is nothing special. I’m planning on trying NordVPN when my subscription ends. Some of my friends use it. It seems as fast and reliable as ExpressVPN and it’s a little cheaper.

André

9/10 May 25, 2017

Good software

ExpressVPN is a solid product – especially when you need a smooth experience. I used free VPNs in the past (such as Betternet & Tunnelbear), but they’re slow. Thus I decided to invest some money into VPN software.

I debated long between PIA & ExpressVPN, but eventually went for the latter.

Bryan Johnson

4/10 May 8, 2017

Problem after problem

I’ve used several of the VPN’s listed since I came to China a year and a half ago, but sadly the most memorable experience I had was using Express VPN, a paying subscription that I first used, with all sorts of problems. After a month, it became harder and harder to get the VPN working and connecting, then one night I did, and instantly my laptop went blue screen. Twice! I spent the next week getting back basic functions of my computer. I can’t blame Express VPN for the crashes, but it was awfully suspicious.

Mak

7/10 1 May, 2017

Good, but no free trial

This VPN should have free trial on pc because of it’s accessibility and reliability. It should offer free trials to users that were new to VPN industry so that their impressions on this application will boost and this application will be used for future users and generations.

All in all, two thumbs up for this application!

Troy

10/10 April 22, 2017

Perfect for personal use

Started using ExpressVPN in december 2014 and I’ve never looked back.

Their servers are fast and I really think they care for my anonymity. The customer support has always been friendly and quick when I’ve had questions regarding their product. They might cost a bit more than the cheapest providers, but I think they’re worth every penny.

-Happy customer

Tony Tran

9/10 27 March, 2017

Good

I’d recommend ExpressVPN, too. The only thing I don’t like is their high price, but it’s what you pay is what you get, right?

Tad

9/10 24 March, 2017

Solid software

I’ve used 3-4 different VPN providers, but the ExpressVPN is by far the easiest I’ve used. Props for that.

Joe

10/10 30, June 2017

Fantastic!!!

I landed on ExpressVPN, because I was looking for a good VPN provider for myself to stay anonymous online. I was looking around and once a window popped with David’s face on it. I asked several questions from him and he showed me around their website and how to install ExpressVPN. Once installed I started tried it out and was amazed how fast it is. I have a couple of friends who use VPNs, but their download speed always shrinks when they connect themselves to another server.

I have nothing but good words for this company. They are fast and reliable. When I have some questions I just visit ExpressVPN and they answer all my questions fast.

A definite must, if you want to protect your privacy.