Ra4W VPN Review

Ra4W VPN was released to the public in September 2013. Since then, it has served over 35,000 clients.

This VPN is owned and operated by the U.S.-based RA4W LLC, with access to 30 servers in 25 countries across 5 continents.

Security and anonymity are touted on their site. But that’s the goal of any VPN.

If 78 reviews (and counting) have taught us anything, it’s that all VPNs are not created equal.

That’s why we set out to conduct this Ra4W VPN review.

We will be covering everything related to:

• Safety
• Speed
• Overall Usability
• And Customer Service

And yes, we tested each one. Take a look.

Ra4W VPN Overview

OVERALL RANK:	69
USABILITY:	User-friendly
LOG FILES:	No Logging Policy
LOCATIONS:	25 countries, 30 servers
SUPPORT:	Contact form with inconsistent customer support
TORRENTING:	Limited – Only allowed on specific servers (Russia, Romania)
NETFLIX:	Limited – Only works with Netflix UK on London server
ENCRYPTION/PROTOCOL:	AES-256; OpenVPN only
COST:	Plans start at $2.08/month for 2-year plan
OFFICIAL WEBSITE:	www.Ra4wVPN.com/

Ra4W VPN Pros

There’s a lot to love about this VPN.

They keep no important log files, which is remarkable for a U.S.-based company.

Top-of-the-line encryption and VPN protocols are also offered.

Our installation and usability test was simple and effective. Plus, their customer service department was lightning fast and thorough.

Here’s a quick recap of everything we liked.

1. Keeps No Important Log Files

Ra4WVPN makes a bold claim on their main page that they do not keep any logs on their servers.

This is a statement echoed by every VPN service. You want anonymity, and if someone is tracking you, then you are not anonymous.

When trying to decide if your VPN provider is being truthful, it’s best to roll up your sleeves and dig through the not-so-exciting world of privacy policies.

I pulled up Ra4W VPN’s Privacy Policy, starting browsing, and was pleasantly surprised with the results.

Most companies keep your name, address, and phone number at the very least. But Ra4w VPN is hanging onto nothing besides your email address.

They go on to say that they “do not monitor or log any content of the VPN tunnels themselves.”

Phew. That’s a huge step in the right direction.

2. Safe Protocols and Encryption

Encryption and VPN protocols do not get much safer than what Ra4W is using.

For starters, they’ve got the industry-leading 256-Bit AES encryption standard, which is what the FBI and CIA use when they want to keep data secure. It is virtually impenetrable, with no known hacks or breaches.

On top of that, it uses OpenVPN protocol to tunnel your connection. This is also a leading industry standard, as confirmed by security experts.

While many VPN providers now offer more modern protocols like WireGuard and IKEv2/IPSec, Ra4W VPN currently only supports OpenVPN. This protocol is still secure but lacks the speed advantages that newer protocols offer.

3. Allows Torrenting on Selected Servers

Ra4W places some restrictions on torrenting.

Unlike their previous policy of unlimited torrenting on all servers, torrenting is now only allowed on specific servers, primarily in Russia and Romania. This is due to various legal restrictions in other countries where torrenting is banned.

It’s important to note that torrenting in Russia comes with potential privacy risks due to the country’s non-privacy-friendly stance. Additionally, the lack of a kill switch feature means your IP address could be exposed if the connection drops while torrenting.

4. Simple to Install and Use

Downloading and installing the Ra4W application was simple and straightforward.

There was only one file needed, so I clicked the green button and was off to the races.

Installation took under a minute. The program downloaded in a zipped file, so I had to extract it first.

It’s worth noting that the username and password you use to sign into the application is not the same as your account username and password that you use on ra4wvpn.com.

I know, kinda confusing.

Instead, your VPN login information is on the website, on your dashboard.

I selected a server in London and dove in.

Then, I was able to browse the web seamlessly and watched a video on YouTube with zero lags or delays.

For Mac and Linux users, Ra4W requires manual configuration through the Tunnelblick client, making the setup process a bit more complex than on Windows.

5. Medium Sized Server Park with Device Limitations

Ra4W VPN offers multiple plans with varying levels of device connections.

Currently, they offer 30 servers across 25 countries, which is slightly smaller than their previous network. The majority of servers are located in Europe and the USA, with some options in Asia, Africa, and Australia.

Each connection on your account has to be using a different server, which can become limiting given the relatively small server count. Some plans limit you to 1, 2, 5, or 10 devices, with an option to upgrade to unlimited devices for an additional fee.

Many users have reported issues with server availability, with numerous server locations being offline or unavailable for extended periods.

6. Variable Customer Support Experience

Contact forms make me pause.

They’re by far among the slowest customer support options we’ve seen. Whereas email and messaging are usually the easiest.

So we get a little anxious when that’s the only option. Our brains immediately start ticking off all the hours it’s going to take for us to get a half-baked response.

So, after a deep breath, I sent them an email inquiring about their encryption and VPN protocols.

I said:

Their response came two minutes later. That’s not an exaggeration. It was literally within two minutes.

What an impressive response time! Plus, it was an honest and informative answer.

I was thrilled with the quality and attentiveness of their customer service department.

However, recent user reviews indicate that support response times have become inconsistent, with many users reporting that their support tickets went unanswered for weeks or even months. This inconsistency in customer service is concerning for users who might need immediate assistance with connection issues.

 

Ra4W VPN Cons

No product is perfect.

Ra4W VPN is no different.

We detected some leaks through our testing process, and I was disappointed to see no built-in kill switch.

Limited Netflix compatibility is a bummer. And the device options are also limited.

But the question remains:

Does the good outweigh the bad?

1. U.S. Jurisdiction Inside the 5 Eyes Alliance

The Ra4W Privacy Policy is relatively transparent.

Unfortunately, it can’t save them from a bad starting location.

Generally speaking, you do NOT want a VPN company based in the U.S., the UK, Canada, Australia, or New Zealand. That’s because these are the original member countries of the Five Eyes surveillance alliance.

It means these five nations agree to pool and share all of the information they’ve gathered through espionage efforts.

Even against their own citizens.

Which means as an American company, the U.S. government could demand your information from Ra4W VPN, and they would be forced to comply.

What’s more, your info could then be passed along to the UK, Canada, Australia, and New Zealand. Then, go ahead and add the remaining nine members of the expanded 14 Eyes, too, for good measure.

Anonymous web browsing loses a lot of its anonymity when 14 federal governments can have their hands in your business.

2. Leaks Detected & Potential Malicious File

IP leaks are like kryptonite for a VPN.

Your VPN client provides a nice green “Success” sign. It looks and feels like you’re safe.

Except, you’re anything but. Your internet service provider (ISP) can see everything clear as day. Your IP address is coming through either DNS or WebRTC leaks without you even realizing it.

That’s exactly why we test for these.

We run every single VPN through a series of six tests to make sure your VPN connection will be legitimate. Each test uses a reputable third-party provider so we can also rule out any bias.

Ra4W VPN gave us one red flag, though, failing one out of the six tests.

• https://ipleak.net/ – Passed

• https://www.perfect-privacy.com/check-ip – Passed

• https://ipx.ac/run – Passed

• https://browserleaks.com/webrtc – Passed

• https://www.perfect-privacy.com/dns-leaktest/ – Failed

• https://dnsleak.com – Passed

No IP Leak:

DNS Leak:

Unfortunately, this wasn’t the only potential issue we found.

We also ran their installation files through VirusTotal.com to make sure anything you download from them is also legit.

Except, we got back a conflicting result which indicates a malicious file could be lying in wait.

Not a great performance overall. Especially when security is the number one job of a VPN.

Furthermore, Ra4W VPN still lacks critical security features like a kill switch, which most premium VPNs now include as standard. Without this feature, your real IP address could be exposed if the VPN connection drops unexpectedly.

3. Slows Internet Speed by up to 92%

The question is never “will this VPN slow my internet speed?”

It’s more, “how much will this VPN slow my internet speed?”

Every VPN is going to chip away at some of your performance. It’s the inevitable trade-off for enhanced security.

But you shouldn’t have to put up with a VPN that siphons off all of your speed, either.

We test the speeds of each VPN in the same exact fashion. We connect to servers in the U.S. and the EU. We record those speeds, compare against our VPN-free connection speeds, and judge accordingly.

Unfortunately, our EU test starts poorly. Download speeds plummeted while the upload barely stayed within the acceptable range.

EU Speed Test

• Ping: 43 ms
• Download: 7.51 Mbps (92% Slower Than 97 Mbps Benchmark)
• Upload: 27.96 Mbps (47.2% Slower Than 53 Mbps Benchmark)

Interestingly, our US speed test showed the exact opposite results, with download speeds in an acceptable range and the upload taking a huge hit.

US Speed Test

• Ping: 163 ms
• Download: 44.01 (55% Slower Than 97 Mbps Benchmark)
• Upload: 9.35 Mbps (82.3% Slower Than 53 Mbps Benchmark)

This mixed performance only places Ra4W VPN’s at 57th out of 78 speed tests we’ve run.

Recent tests confirm that Ra4W VPN continues to offer below-average speeds compared to top VPN providers. The lack of modern, speed-optimized protocols like WireGuard contributes to this performance issue, especially for users requiring high-speed connections for streaming or gaming.

4. Limited Streaming Service Compatibility

If you’ve tried to use a VPN with Netflix in the last few years, there’s a fairly common sight that is sure to be familiar to you.

Netflix’s content varies by region. Strict licensing arrangements control which regions have access to which content choices.

Even a few years ago, it was easy to sidestep this pesky issue with a VPN.

But today? It’s the opposite.

VPN servers almost never work.

This used to be simple for VPN users. They just connected to another country’s server and accessed their content.

Ra4W VPN is no different.

In our latest tests, only the London server was able to unblock Netflix UK content. All other servers, including US servers, failed to stream Netflix content. Ra4W VPN also couldn’t unblock other popular streaming services like Disney+, Hulu, HBO Max, or Amazon Prime Video.

This is clearly not news to Ra4W. On the main page of their site, they list a number of websites that work with their service. Netflix is not on that list.

For users primarily interested in streaming content, there are more capable VPNs that work reliably with Netflix and other streaming platforms.

5. Limited ‘Official’ Device Support

Right now, Ra4W only offers a Windows app.

They can support Mac and Linux operating systems, plus various routers, through manual config files.

Their VPN works on Android (again, through OpenVPN workaround), with iOS rollout “coming soon.”

I was curious as to whether it would work with smart devices, such as a gaming console or Fire TV. I reached out to their very responsive customer support department to ask.

I got a response that I wasn’t thrilled with.

“Technically” is not a word that I love.

Clearly, there are ways to finagle the system to support some smart devices, but it falls outside the list of officially supported products, so I don’t count it.

There were no further instructions on what this “manual setup” required, and that information was found nowhere on their website.

In addition to this limited compatibility, they also do not offer a built-in kill switch.

This handy little feature comes into play when your connection unexpectedly gives out.

Normally, your IP address and browsing session is exposed to your ISP.

But not with a kill switch. Instead, this brings down your entire session the moment the connection drops.

That way, your ISP, government, and other Wifi sniffers can’t get their grubby little hands on your personal data.

The lack of a kill switch is especially troubling in this case because of the connection issues we already experienced.

Finally, the VPN is not compatible with TOR.

As of 2025, Ra4W VPN still lags behind competitors in providing dedicated apps for different platforms. Most leading VPN providers now offer native apps for all major operating systems and devices, making their setup and use much more convenient.

Ra4W VPN Cost, Plans, & Payment Methods

Ra4W VPN offers several subscription plans at competitive prices.

Their most affordable option is the 2-year plan at $2.08 per month (billed as $49.99 every two years), supporting up to 2 simultaneous connections. Their 1-month plan costs $4.99 per month but only supports 1 connection.

The company previously offered a lifetime subscription, but this option appears to have been discontinued as of 2024. Third-party resellers may still offer lifetime subscription deals, but these should be approached with caution as many users report issues with long-term service reliability.

Ra4W VPN allows you to pay via credit card (through Stripe), PayPal, and various cryptocurrencies through Coinpayments for those seeking anonymous payment options.

Buckle up:

Because their refund policy is about to get lengthy.

Essentially, you’ll only get a refund if (1) their service suffers a “major defect” or if (2) there is non-delivery of their service for some reason.

Major defects are generally technical issues. While non-delivery applies to you not receiving the proper activation requirements, for example.

Otherwise, no refund will be given.

The only way you can get a refund is if you spot one of those issues within seven days of signup. You also need to provide “clear evidence” of these issues. So get out your screenshots.

And check out this line:

“Complaints which are based merely on the customer’s false expectations or wishes are not honored.”

So you will NOT be eligible for a refund if you’re merely unsatisfied with the service. You have to prove a problem or a glitch.

If you violate their terms during use, you will not get a refund.

And if you use one of the virtual currencies to pay, you will not get a refund.

So…

Yes, there technically is a refund policy. But not, practically there isn’t.

This restrictive refund policy is much more limited than the 30-day money-back guarantees offered by most premium VPN providers.

Do We Recommend Ra4W VPN?

Ra4W VPN ranks at 69 out of 78 options we’ve reviewed.

So no, we don’t recommend it.

There’s a lot to like about this VPN. A lot to really like, actually.

The logging policy and rock-solid encryption made for a decent start. Torrenting on select servers is an okay perk. It was easy to use, and customer support was helpful when we tested it.

But there are still a few things that make me nervous.

I’m always hesitant to advocate for VPNs which fall under the 5 Eyes alliance.

Their connection gave off leak warnings in addition to a potentially malicious file in their app. Speeds were pretty slow across the board. And the extremely limited device support makes using Ra4W VPN a pain outside of Windows devices.

Since our initial review, many issues remain unresolved while competitors have continued to improve their offerings. The lack of modern protocols like WireGuard, absence of a kill switch, limited streaming capabilities, and inconsistent server availability are significant drawbacks in today’s competitive VPN market.

For users seeking a reliable VPN service in 2025, there are numerous alternatives that offer better performance, stronger security features, and more consistent service at similar price points.

Add your own Ra4W VPN review