Trust.Zone Review

Trust.Zone is a virtual private network created in 2014 by a company called Trusted Solutions, LLC.

They are based out of Seychelles, a country with no data retention laws. This VPN service offers native apps for Windows, iOS, and Android, with manual setup available for macOS and Linux.

On the company’s official logo, they refer to their app as “The One You Can Count On.” They claim to help you stop your ISP from tracking you and to protect your privacy.

And in this Trust.Zone review, we’ll force them to put their money where their mouth is.

Can you count on them? Do they keep you anonymous, hide your IP and keep you secure on a public Wi-Fi?

Let’s all take a look to find out.

Trust. Zone VPN Overview

OVERALL RANK:	N/A
USABILITY:	Good on Windows, Limited on Mac 4/5
LOG FILES:	No Logging Policy
LOCATIONS:	90+ countries, 190+ servers
SUPPORT:	Contact Form, Limited Hours
TORRENTING:	Torrenting Allowed
NETFLIX:	Limited – Some Servers Work 3/5
ENCRYPTION/PROTOCOL:	256-bit AES, OpenVPN, WireGuard & IKEv2
COST:	$1.77/mo (for three years)
OFFICIAL WEBSITE:	www.trust.zone

Trust.Zone Pros

There are A LOT of Pros listed under here. That’s a good sign.

First off, they mask your IP, tunneling your connection to one of 190+ servers in over 90 locations across the world.

They’re using state-of-the-art protocols including OpenVPN with AES-256 encryption, plus modern WireGuard and IKEv2 protocols, so your activity is locked up tight.

They’re not logging your information, so, YAY.

What’s more, you can torrent to your heart’s content and watch Netflix on select servers.

They’re also located outside the jurisdiction of the huge information gathering alliances that threaten the security of many VPNs.

1. Located in Seychelles (Outside Surveillance Alliance Jurisdiction)

Trust.Zone is based out of the Seychelles islands, specifically in Mahe.

Aside from being a tropical paradise worthy of beverages served out of coconuts, Seychelles falls outside the jurisdiction of the three major surveillance alliances.

They are:

• 5 Eyes Alliance – United States, Canada, New Zealand, Australia, United Kingdom
• 9 Eyes Alliance – 5 Eyes Plus Denmark, France, The Netherlands, Norway
• 14 Eyes Alliance – 9 Eyes Plus Germany, Belgium, Italy, Spain, Sweden

These nations pool their espionage efforts, so if your VPN provider is located in any of them and they “request” to see your information, you’re screwed.

Using a VPN from any of these countries is always a risk. They can demand your data at any moment. And then share it with half the globe.

Thankfully, Seychelles falls outside of their jurisdiction, so you can be sure that your information is safe from the prying eyes of ‘big brother.’

2. No Logging Whatsoever

This may seem like a simplistic thought…

But the core tenant of anonymous web browsing is anonymity.

If you’re using a VPN, it’s because you want added security and for your activity to be private.

Despite this, many VPNs keep a log of your personal information, including the very activity you’re trying to hide.

Most VPNs will claim that they don’t log. Trust.Zone makes a similar statement.

We’ve been burned by this before, though. So we always do a little detective work.

Privacy policies will always help you uncover the truth, and every VPN has one. Looking through Trust.Zone’s policy showed some promising information.

They’re not taking any of my personal info. They’re not saving my name, where I live, or my phone number. They just want an email address which is only used for communication about their services.

As far as information gathering policies go, this is good.

And there we have it.

They’re keeping no logs, whatsoever. When it’s stated in a privacy policy, you know that it’s true.

Between this and their presence outside of surveillance alliance jurisdiction, your anonymity is assured. Trust.Zone also maintains a warrant canary to inform users if they’ve been approached by authorities.

3. Using Modern Protocols and Encryption Options

When choosing a VPN, you want to make sure that they’re using state-of-the-art technology to hide your activity.

This is your personal information on the line, so you want to know that the VPN you choose is utilizing top of the line encryption and industry standard protocols to tunnel your signal.

With Trust.Zone, you have all of that.

They offer you multiple tunneling protocols, the first being OpenVPN.

This is THE industry standard.

And it has been proven time and again to be the best of the best. The technology behind OpenVPN is open sourced, meaning that the security community is constantly maintaining and upgrading its systems.

That’s why it’s the preferred protocol being used by most of the top VPNs in the world.

Trust.Zone’s OpenVPN is paired with AES-256 encryption. This is more great news as it has been proven uncrackable by modern technology.

This is some real deal, government-level, Area 51 kind of encryption.

Trust.Zone now also supports WireGuard, the next-generation VPN protocol that’s extremely fast and secure. WireGuard uses state-of-the-art cryptography and is significantly faster than traditional protocols while maintaining excellent security standards.

Additionally, they offer IKEv2/IPSec, which is particularly excellent for mobile devices due to its ability to quickly reconnect when switching between networks.

The service also provides L2TP/IPSec, though we recommend sticking to OpenVPN, WireGuard, or IKEv2 for optimal security and performance.

4. No Leaks or Viruses Detected

IP leaks threaten to undermine a VPN’s entire purpose. These critical errors can expose your hidden (real) IP, stripping you of the very anonymity you were originally seeking.

The two most common are DNS leaks and WebRTC leaks.

A DNS leak happens when an error within a DNS server causes the VPN tunnel to be completely bypassed, revealing exactly where you’re sitting.

Trust.Zone addresses WebRTC links on their Frequently Asked Questions page and has implemented protection against these leaks.

The APIs used by WebRTC tech can play havoc with a VPN. While WebRTC is beneficial to the browsers that it serves, it’s one of the greatest threats to anonymous web activity.

Because of the danger posed by IP leaks, we put every VPN that we review through a series of six tests to make sure that leaks aren’t plaguing the system.

Trust.Zone passed with flying colors in our latest testing.

Out of the six tests that we ran, it passed every single one when DNS leak protection is properly enabled in the settings.

• https://ipleak.net/ – Passed

• https://www.perfect-privacy.com/check-ip – Passed

• https://ipx.ac/run – Passed

• https://browserleaks.com/webrtc – Passed

• https://www.perfect-privacy.com/dns-leaktest/ – Passed

• https://dnsleak.com – Passed

We’re happy to give Trust.Zone a clean bill of health and declare it leak free when properly configured.

We also ran a thorough virus test on this VPN, checking for 66 different known viruses. These invasive issues can gather information on you, shooting it back to cybercriminals.

Of the 66 viruses we tested for, Trust.Zone came back negative for every single one.

5. Variable Speed Performance

Speed is always an issue with VPNs. The tunneling process saps away some performance, but when you’re using a quality service, the loss should be barely noticeable.

This is something that Trust.Zone is very upfront about on their website.

Recent independent testing shows mixed results for Trust.Zone’s speed performance. Some testers report average download speeds of around 60 Mbps with maximum burst speeds reaching 420 Mbps, which puts it in line with many quality VPN providers.

However, other tests show more significant speed drops, particularly when connecting to distant servers.

EU servers generally perform better with speeds dropping by 25-35%, while US servers may experience 35-65% speed reductions depending on your location and the specific server.

The WireGuard protocol typically delivers the best speed performance when manually configured, though this requires additional setup steps beyond the standard app installation.

For most users doing general browsing, streaming, and downloading, Trust.Zone provides adequate speeds, though it may not be the best choice for bandwidth-intensive activities like gaming or 4K streaming.

6. Limited Netflix Compatibility

Netflix compatibility has become increasingly challenging for VPN providers, as the streaming giant has deployed sophisticated VPN detection systems.

Netflix’s detection system can identify and block many VPN servers, displaying error messages when VPN use is detected.

Current testing shows that Trust.Zone has mixed success with Netflix. Some servers can access Netflix US, UK, Canada, Australia, Finland, and Hong Kong libraries, though this varies by server and time.

Many users report that standard servers are frequently blocked, but Trust.Zone offers dedicated streaming servers and dedicated IP addresses that have better success rates with Netflix.

For consistent Netflix access, Trust.Zone recommends their dedicated IP service, which provides a static IP address that’s less likely to be detected and blocked. However, this comes at an additional monthly cost.

Recent tests show that when working servers are found, streaming quality is generally good without significant buffering, provided you’re using port 443 for optimal speeds.

7. Torrenting is Allowed With No Restrictions

Torrenting is a popular method of peer-to-peer (P2P) file sharing, in which users download tiny bits of a file from other users.

This makes the download process breeze by, but it also opens your system to new threats. Some of those peers you’re connecting with might have sinister intentions.

Hackers often use torrenting services to gain access to people’s personal information, so having a VPN as an added layer of security helps to protect your data.

Still, though, many VPNs either limit access to P2P on their servers, or ban it outright.

But Trust.Zone allows you to torrent on any of their servers with no restrictions.

Trust.Zone maintains a policy of allowing P2P traffic on all their servers, making it friendly for torrenting activities. They don’t throttle or restrict P2P traffic, and their no-logs policy means your downloading activity remains private.

The VPN’s kill switch feature (available on Windows) provides additional protection by cutting your internet connection if the VPN drops, preventing your real IP from being exposed during torrenting sessions.

For optimal torrenting security, we recommend using the OpenVPN or WireGuard protocols and ensuring the kill switch is enabled before starting any P2P activities.

8. Decent Server Network and Privacy Features

A strong server park grants VPN users the gift of flexibility. More servers mean more choices and more opportunities for seamless anonymous browsing.

Trust.Zone has expanded their network to over 190 servers spread across 90+ locations worldwide.

Trust.Zone allows 3 simultaneous connections on monthly and yearly plans, with 5 connections available on their 2-year subscription. This gives you the option of having multiple devices connected simultaneously and lets you share your account with close friends or family members.

Unlimited bandwidth ensures that no throttling occurs, so browse to your heart’s content.

Trust.Zone now offers several advanced features including:

Double VPN functionality (available on mobile apps) for extra security layers
Support for Tor over VPN configurations
Dedicated IP addresses in multiple countries (UK, US, France, Germany, and others)
Port forwarding support with dedicated IPs
DDoS protection as an optional add-on

The service includes a built-in kill switch to protect your anonymity, though this feature is primarily available on the Windows application.

A kill switch is a VPN’s last line of defense. If something happens that threatens the security of your session, it cuts the service off before you get discovered.

Trust.Zone also maintains a warrant canary on their website to inform users if they’ve ever been approached by government agencies for user information.

9. Improved Installation and App Experience

The installation process has been streamlined since our original review, though experiences vary by platform.

For Windows users, the installation is straightforward and typically completes within a few minutes. The Windows app includes all of Trust.Zone’s features including the kill switch, DNS leak protection, and server selection.

Trust.Zone now offers native apps for:
– Windows (XP through Windows 11)
– iOS (iPhone and iPad)
– Android (version 4.4 and up)

For macOS users, Trust.Zone released a native application featuring VLESS protocol, Cloudflare WARP support, and advanced handshake fragmentation for improved censorship resistance.

The mobile apps provide one-click connectivity and automatic server selection for optimal performance. However, mobile apps lack some advanced features like the kill switch that are available on Windows.

Linux users can manually configure OpenVPN or WireGuard connections using Trust.Zone’s detailed setup guides and configuration files.

The interface has been updated to be more user-friendly, though some users still find the server naming conventions somewhat confusing with abbreviations like “us.fl” for Florida servers.

Trust.Zone Cons

While Trust.Zone has many positive aspects, there are definitely some drawbacks that potential users should consider.

The most significant issues include limited device support for advanced features, inconsistent streaming performance, and customer support that could be more responsive.

1. Limited Advanced Features on Non-Windows Platforms

While Trust.Zone has expanded device support since our original review, there’s still a significant disparity in features across platforms.

Windows users get the full Trust.Zone experience including:
– Kill switch functionality
– DNS leak protection
– Full protocol selection
– Advanced settings and port selection

However, iOS and Android apps are much more basic, lacking key features like:
– Kill switch protection
– Advanced protocol options
– Detailed server information
– DNS leak protection settings

For macOS, while they now offer a native app, the previous experience required manual setup through third-party applications like Tunnelblick or WireGuard, which can be challenging for non-technical users.

Linux users still need to manually configure connections, though Trust.Zone provides comprehensive setup guides for various distributions.

This feature disparity means that while Trust.Zone can work on multiple platforms, the security and functionality experience varies significantly depending on your device.

2. Inconsistent Customer Support

Quality customer support is important for any tech product, and even more so with a VPN.

When their service is directly responsible for something as important as internet security and anonymity, you want to know that you can reach out for help on any day and at any time.

Trust.Zone still does not offer 24/7 customer support.

Support is available through a contact form on their website with limited hours. According to recent user reports, response times can vary from a few hours to several days depending on the complexity of the issue.

The support team is generally knowledgeable and helpful when they respond, but the lack of live chat or phone support can be frustrating for users experiencing urgent connectivity issues.

Trust.Zone’s FAQ section has been expanded and is more comprehensive than before, covering most common setup and troubleshooting scenarios. They also provide detailed setup guides for various operating systems and devices.

However, for users accustomed to 24/7 live chat support offered by premium VPN providers, Trust.Zone’s support model may feel inadequate.

Recent user feedback suggests that while the support team is helpful, response times have not significantly improved since our original review.

3. Speed and Performance Inconsistencies

One of the most common complaints about Trust.Zone from recent user reviews is inconsistent speed performance and connectivity issues.

While some users report good speeds, many others experience:
– Frequent connection drops
– Significant speed reductions (50-70% in some cases)
– Difficulty connecting to certain servers
– Long connection times (20+ seconds)

The service’s relatively small server network (190+ servers) compared to major competitors (who often have thousands) can lead to server overcrowding during peak hours.

Recent independent testing shows that speeds can vary dramatically depending on:
– Your geographical location
– Time of day
– Specific server selected
– Protocol used

WireGuard protocol generally provides the best speeds, but requires manual configuration outside of the standard Windows app.

Some users report that certain servers simply don’t work or take multiple attempts to connect, which can be frustrating for users who need reliable, quick connections.

Costs, Plans, & Payment Methods

Trust.Zone continues to offer competitive pricing with several subscription options.

Trust.Zone offers the following pricing tiers:

Monthly Plan: $8.88 per month
– 3 simultaneous connections
– Access to all servers
– Basic features

Yearly Plan: $3.33 per month (billed annually at $39.95)
– 3 simultaneous connections
– Access to all servers
– All standard features

3-Year Plan: $1.77 per month (billed every 3 years)
– 5 simultaneous connections
– Access to all servers
– All features included
– Best value option

Trust.Zone maintains their 3-day free trial, though it’s now limited to 1,000 users per month. The trial includes:
– Access to 149+ server locations (limited selection)
– 1 GB data allowance
– 1 device connection
– No credit card required

Additional features available for purchase:

• Dedicated static IP addresses starting at $1.84/month (available in 14 countries)
• Port forwarding with dedicated IP
• DDoS protection
• 3 additional simultaneous connections for $0.79/month

For payments, Trust.Zone accepts multiple options:

– Credit and debit cards
– PayPal
– PayPro Global
– Bitcoin and various cryptocurrencies (Bitcoin, Ethereum, USDT, USDC, and others)
– Cryptocurrency payments receive a 10% discount

Trust.Zone still offers their 10-day money-back guarantee, but it remains quite restrictive:

• Must request refund within 10 days of purchase
• Bandwidth usage must not exceed 1GB for full refund
• Refund processing can take up to 20 days
• Bitcoin refunds processed at the exchange rate on the refund date, not purchase date

The restrictive refund policy remains one of Trust.Zone’s weaknesses compared to competitors who offer 30-day money-back guarantees with higher data allowances.

Do I Recommend Trust.Zone?

Yes, but with important caveats.

Trust.Zone is a budget-friendly VPN that delivers on its core promise of privacy and anonymity. It’s well-suited for users who:

– Prioritize privacy and are located outside surveillance alliance countries
– Need basic VPN functionality at an affordable price
– Primarily use Windows devices
– Don’t require 24/7 customer support
– Are comfortable with occasional speed and connectivity issues

However, Trust.Zone may not be the best choice if you:

– Need consistent high speeds for gaming or 4K streaming
– Require reliable Netflix access across multiple regions
– Use primarily Mac, iOS, or Android devices and need advanced features
– Need 24/7 customer support
– Want a large server network with many location options

Since our original review, Trust.Zone has made improvements in protocol support (adding WireGuard and IKEv2), expanded their app ecosystem, and maintained their commitment to privacy. However, they still lag behind premium providers in speed consistency, customer support, and cross-platform feature parity.

The service represents good value for budget-conscious users who understand its limitations. The no-logs policy, offshore jurisdiction, and competitive pricing make it a viable option for basic privacy protection.

However, if you need a more robust, feature-complete VPN experience, consider these alternatives:

• NordVPN review
• Surfshark review
• ExpressVPN review

Trust.Zone remains a solid mid-tier VPN option that excels in privacy and affordability while falling short in speed consistency and premium features. It’s best suited for users who prioritize cost-effectiveness and basic privacy protection over cutting-edge performance and comprehensive device support.

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