Goose VPN is run by Goose B.V., out of Rotterdam in the Netherlands.
The Netherlands is known for its open-mindedness, its liberalism, and its funny accents.
But is it also known for excellent VPN services?
That’s exactly what we’ll find out in this Goose VPN review.
We signed up for their server, ran them through a series of tests, and have lived to talk about it.
Here’s what we found.
Goose VPN General Info
|OVERALL RANK:||#22nd out of 74 VPNs|
|USABILITY:||Very easy to use|
|VPN PROTOCOLS:||IKEv2, L2TP/IPSec, PPtP and OpenVPN|
|SPEED:||37th out of 74VPNs|
|NETFLIX:||Yes, on special streaming servers|
|TORRENTING:||Allowed on select servers.|
|LOG FILES / JURISDICTION:||No logging. Netherlands jurisdiction.|
|SUPPORT:||Email, snail mail, social media, live chat, and a FAQ.|
|COST:||$2.99/month up to $12.99/month.|
Goose VPN Pros
GooseVPN ticks all the major boxes.
They provide a good selection of protocols, strong encryption standards, is available almost everywhere, and is easy to use.
They even have special servers that work with Netflix.
Here’s what we liked about them.
1. Supports Four Protocols, Including OpenVPN
- Supports all major protocol
Goose VPN supports four VPN protocols, including IKEv2, L2TP/IPSec, PPtP and OpenVPN.
The default standard is IKEv2 because it is seemingly the fastest. But Goose VPN admits that IKEv2 can “get blocked pretty easily.”
Their FAQ section does an excellent job helping you figure out which protocol is best (based on your objectives).
For example, L2TP is best for routers and modems, and OpenVPN is really hard to block but slightly slower.
The good news is that you’ve got options across their 114 servers in 32 countries.
2. AES-256 Encryption Standard
- Strong encryption
Goose VPN uses the industry-standard AES-256 encryption standard.
It’s favored by the US government for a simple reason:
It’s virtually hack-proof.
So you can rest assured nobody is hacking in to see you listening to ABBA on Spotify.
3. Allows Torrenting
- Torreinting allowed
GooseVPN allows torrenting, but only on specific servers.
To find out which servers are torrent/P2P approved, drop down the countries list in your Goose VPN desktop app and look for the countries marked “P2P Server.”
They’ll have a little “P2P” icon next to the signal strength.
4. Compatible On Multiple Devices
- Runs on almost everywhere
Goose VPN works with standard Windows, MacOS, Linux, iOS, and Android devices.
But that’s not all.
They also work with Android TV, routers, NAS Firewalls, ChromeOS, and Raspberry Pi. I literally had to Google that last one.
Speaking of Google, there is also a Chrome browser extension that you can use without installing the desktop client.
But wait, there’s more!
You can also hook up gaming consoles through the router.
Unlike some others, Goose VPN also provides native apps to install on your phone. Just look in the app store.
The Android APK installation file can also be directly installed from the Goose VPN website and directly installed if you have the knowledge to do that.
In a radical departure from other VPN services, you can use the same Goose VPN account on as many devices as you want at the same time. Hooray!
However, if you are using the restricted 50GB a month service, using lots and lots of devices is going to suck up that 50GB in no time at all.
5. Very Easy to Use
- Easy to use
Goose VPN’s client is extremely simple to use.
You choose your country, flip the switch, and that’s it. Connection is fast and easy.
If for any reason you need to change the server, just drop down the countries menu and pick your preferred place. You don’t have to disconnect the current server first. You can just choose the new server and Goose VPN will jump over.
Just remember to enable the Kill Switch in the settings first, so your real IP address is not temporarily revealed while changing servers.
Which brings us to the next point…
6. Kill Switch Included
- A Kill Switch isn’t as lethal as it sounds.
A Kill Switch isn’t as lethal as it sounds.
Instead, it will temporarily cut off your Internet connection while it finds and connects to a new server.
This also cuts off your connection when transferring between different servers or if you lose your Goose VPN connection.
The purpose is to stop your actual IP address from being temporarily revealed when Goose VPN is off for whatever reason.
The only catch is that you must switch it on yourself. It is off by default.
7. Supports the Tor Browser
- Works on Tor
The TOR browser helps anonymize web traffic by relaying your signal through different points.
Unfortunately, it does nothing to secure your traffic.
That’s why doubling-up with a VPN is key.
Just keep in mind that the more VPN connections you run it through, the slower your connection is going to be. That is the trade-off for anonymity.
8. Netflix Works with Special Streaming Servers
- Support for Netflix
Netflix is no longer willing to indulge ‘region shopping.’
VPN users used to be able to simply switch server locations and stream whatever they wanted, whenever they wanted it.
Sadly, that’s no longer the case.
Netflix has been shutting off VPN access in droves.
In fact, only a handful of VPNs still work on Netflix at all for this very reason.
The good news is that GooseVPN offers a few ‘special streaming servers’ to help avoid detection.
We had a little trouble with some US and UK servers, but were able to use the special streaming servers successfully.
- Canada works
- US works (special streaming server)
- UK works (special streaming server)
- Netherlands works (special streaming server)
Goose VPN Cons
GooseVPN started well. They had all the makings of a star on paper.
But cracks started appearing when we put them through a few tests.
Here’s what we discovered.
1. Inside Nine Eyes Agreement
- Jurisdiction under 9 Eyes
The Netherlands might be known for their laissez faire approach towards recreational indulgences.
Unfortunately, privacy doesn’t fall under that same umbrella.
Netherlands is a member of the extended Nine Eyes intelligence allegiance. That means they’re legally obligated to share online user information with the other eight members of the agreement in the interests of national security.
This would include keeping logs on suspected terrorists, as detailed in the “no logging” section we’ll get to below.
We tried clarifying these points with their support reps. But let’s just say that they were uncooperative.
Live Support actually said to me that they were “not authorized to talk about any other company other than Goose VPN.”
Let me shorthand things for you:
If you want a VPN for privacy and security, a Dutch VPN shouldn’t be at the top of your list.
Especially one that point-blank refuses to discuss things.
2. Vague Logging Policy
- Some logging
Goose VPN confirms they do not keep logs and user information on their site.
However, there is a confusing contradiction where they then say that “if a public body suspects a Goose VPN user of criminal activities (terrorism for example), we can keep a log on this specific user.”
So would the logging start after they were alerted by this “public body”? And if so, what standard of proof would be required?
Ironically, they don’t seem to consider copyright infringement a crime as they then go on to say “Goose VPN does not support any other organisation which supports any type of copyright claims.”
Odd to say the least.
3. Leaking and Viruses, Oh My!
- Got Virus and leaks your DNS
A ‘leak’ is typically when your browsing habits are revealed.
That’s despite being connected to a VPN service.
The green connection light is on, you think your safe, but it’s actually leaking out your real identity.
The problem is that this scenario is more common than you think.
Goose VPN laid an egg.
- https://ipleak.net/ (DNS is fine, but one WebRTC leak found)
- https://www.perfect-privacy.com/check-ip/ (none found)
- https://ipx.ac/run (IPv6 showing true location, multiple DNS leaks)
- https://browserleaks.com/webrtc (IPv6 leak showing true location)
- https://www.perfect-privacy.com/dns-leaktest/ (four leaks found)
- http://dnsleak.com/ (12 leaks found!)
We also ran the VPN installation files through VirusTotal. And site found one virus in the installation file!
Yikes. Stay away.
4. Atrocious Speeds
- Slows your Internet significantly
VPN performance shouldn’t be sacrificed for security and anonymity.
You should expect to have your cake and eat it too.
So after leak tests, we run performance ones to see how much each VPN affects browsing speed.
We started out at 94.68 Mbps download and 31.46 Mbps upload without a VPN.
Then, we connect to a few different servers and see what happens. First up, the U.S. server in Texas.
U.S. Server (Texas):
- Ping: 130
- Download: 4.60 Mbps (95.1% slower)
- Upload: 15.48 Mbps (50.8% slower)
Not a great start. A download speed of only 4.60 Mbps means you’re pretty much screwed.
Let’s see if the EU server in Madrid was any better.
EU Server (Madrid, Spain):
- Ping : 48
- Download : 22.58 Mbps (76.2% slower)
- Upload : 28.79 Mbps (8.5% slower)
Ok, not bad. But not great, either.
Overall, they come in around the middle of everyone we’ve reviewed at 37th out of 74.
5. Awful Customer Support
- Customer support not good.
Customer Support can be contacted via email, snail mail, social media, Live Chat, and a FAQ.
They do list a Dutch phone number as well, but stress that they do not offer any kind of technical help on that number.
First, we tried firing off an email.
After a few hours without a response, we tried their live chat.
“Monica” connected almost instantly. So far so good.
We fired off a lightning round of questions to see just how knowledgeable (and patient) Monica was.
- You say you collect no logs, except for those engaged in criminal activity. So you actually do collect logs then? Or is the logging of those involved in criminal activity only started after you have been notified? Also, you say terrorism is a crime (which it obviously is), but you are perfectly OK with torrenting. Isn’t copyright infringement also a crime?
- Which third-party payment service do you use for credit card payments?
- What encryption standard do you use? AES-256?
- Does Goose support the Tor browser and gaming consoles?
- What is the maximum number of connections allowed at any one time?
The interaction was strange to say the least.
I am still not sure if “Monica” was a real person or an automated bot.
Everytime I asked a question, it took a long time to get a reply. When a reply eventually came in, most of it was copy and pasted from the FAQ section.
When I asked for clarification on the first question (regarding the logging for criminal activity), “Monica” refused to clarify, instead repeating verbatim what is said in the FAQ.
Not helpful in the slightest.
Goose VPN Cost, Plans & Payment Options
- Variety of product with similar price.
You can either pay for Goose VPN monthly or annually.
If you pay annually, you can get a discount of over 60%. That’s one of the bigger annual discount percentages we’ve seen.
They also have a cheap $2.99 restrictive monthly option. On the downside, you only get 50GB.
But it might be a decent way to test them out, first, before taking the plunge for the annual discount.
You can pay in credit card, PayPal, or through a Dutch bank debit card via iDeal (participating banks only).
Goose VPN does not accept cryptocurrencies or cash payments.
There is a also a 30-day money-back guarantee, plus a free 30 initial days (kinda like a free trial).
Another excellent chance to take their service for a test drive before getting locked into any long-term deal.
Do We Recommend Goose VPN?
On paper, there was a lot to like.
There are things to recommend it, such as support for Raspberry Pi. That’s pretty unique.
Netflix worked pretty well and the pricing terms of reasonable.
But the wheels started to spin off pretty quickly after all that.
The Netherlands is in the Nine Eyes agreement and will keep logs if told someone is engaging in “criminal activity.”
Except, there’s no real detail on what that means, how they’ll interpret it, or even enforce it.
Goose VPN is sprouting DNS and WebRTC leaks all over the place. Plus, a potential virus in our install files.
Their VPN speeds are not good at all.
And unfortunately, their customer support email is both slow and unhelpful.
The live chat experience makes getting answers to your questions feel like pulling teeth (without the anesthetic).
Plus, they refuse to provide details on important issues – like who does their credit card payment processing.
I don’t recommend Goose VPN. Here’s a complete list of the best VPNs in 2018, instead.