Canadian Windscribe is a good alternative for U.S. based VPN providers or for someone who wants to use their free VPN plan that comes with 10GB session bandwidth (per month).
Despite being relatively new VPN service, their Chrome extension, which provides free proxy access to users, has already been used by over 900,000 people.
Here’s everything we liked, disliked, and outright hated.
|OVERALL RANK:||#3 out of 78 VPNs|
|USABILITY:||Easy to use|
|LOG FILES:||No Logging Policy|
|LOCATIONS:||58 countries, 480+ servers|
|SUPPORT:||Service Bots with often unhelpful answers|
|ENCRYPTION/PROTOCOL:||256-bit AES, OpenVPN and more|
|COST:||$9.00/mo or $4.08/mo (yearly)|
Windscribe has excellent device compatibility. Their encryption and protocol options are strong. The app was very user-friendly. Torrenting allowed (albeit, slightly limited).
And their Netflix-specific servers worked brilliantly.
Here’s what we loved about their service.
1. Strong Privacy & Encryption Features
Windscribe supports the best VPN protocols known to man (and women), including OpenVPN, IKEv2, TCP, UDP, and SOCKS5 protocols.
Curiously, the IKEv2 protocol is used by default, despite OpenVPN being the industry standard. (So you might want to make a mental note to switch back over ASAP when you start using it.)
The reasoning is because you’ll get access to best-in-class AES-256 cipher encryption (with SHA512 auth and a 4096-bit RSA key) for their desktop apps, and AES_128_GCM cipher for their browser extensions. These technical details will have security professionals salivating.
If you’re not a security professional, just realize that these basically mean “really f-ing secure.”
No known hacks have occurred at either end of this encryption spectrum.
But let’s not stop there.
Because all of the encryption in the world won’t protect you from the very VPN service you’re using. Many of the shady ones log your data. Or they use it to sell to the highest advertising bidder.
That’s not acceptable here.
So to verify, we dug through the snooze-worthy details and discovered that Windscribe does not keep any logs.
They do collect a few details.
This includes about a month’s worth of bandwidth to keep free users in check. Otherwise, they will also keep your OpenVPN username, server, connection time, and amount of data transferred for about three minutes.
Otherwise, their terms are pretty standard an in-line with the rest of the VPN market. No secrets or fine print that might come back to haunt you in the end.
2. No Leaks, No Viruses = Safe to Use
DNS and WebRTC leaks give users a false sense of security.
You don’t actually know they exist. You have no way of knowing when they occur.
The only way to spot them is to actively check the IP address your client is showing, with the one that each test actually sees.
The two better match.
Because if not, it means that everyone else observing this connection can also see where you’re truly located.
Windscribe’s leak tests show up under the Pros column for a good reason:
No leaks detected across five tests.
WebRTC leak test result:
IP leak test result:
DNS leak test result:
Leak test result 5
Just to triple check, we also ran their installation files through VirusTotal.com to make sure you weren’t exposing your devices to any other hidden, malicious software.
These tests also came out clean. Three cheers for Windscribe.
3. Windflix Feature to Bypass Netflix Restrictions
Windscribe’s normal servers won’t work with Netflix (we got zero out of three when testing).
That’s not uncommon when you’re working with a VPN service. Netflix is the VPN world’s number one foe. It wasn’t always so. In the beginning, unblocking Netflix content was one of the major benefits to using a VPN. The streaming giant geo-locks its content, country by country. Someone in Japan would have a wildly different Netflix library than someone in Canada, for instance.
Initially, this was not an issue. Someone in Canada would simply connect to their VPN, select a server in Japan, and WHAMMO, they’re binging Japanese Netflix content.
Eventually, someone at Netflix caught wind of this, and they were not happy. The company fought back against VPNs, deploying one of the world’s most intuitive VPN detection services. Now, when VPN users try to access their favorite shows from around the world, they are met with the Netflix black screen of doom.
When you can find a VPN that unblocks Netflix, it’s a happy day, indeed. That’s why we’ve dedicated an entire page of our site to VPNs that work with Netflix. Thankfully, Windscribe is on that list, despite our initial failure.
That’s because Windscribe has a number of special “Windflix” servers. Some of these actually manage to work with Netflix, but not all.
There are four Windflix servers currently. They are located in the United States, UK, Canada, and Japan. We tested all four of them and got some encouraging results.
Three Windflix servers we tried worked perfectly.
- WINDFLIX US (New York – Radiohall)
- WINDFLIX UK (London – The Tube)
- WINDFLIX JP (Tokyo – Kaiju)
Unfortunately, the Canadian Windflix server did not work with Netflix when we last tested it in August of 2019.
The bottom line is, you can stream Netflix using Windscribe. In order to be successful, you have to use the right Netflix-compatible Windflix server. (Just not the Canadian one.)
4. Torrenting is Allowed
A VPN can help safeguard torrenting sessions, creating that impenetrable tunnel around your internet connection to keep you safe.
But a VPN won’t do you any good if it doesn’t work allow restriction-free use.
Some are starting to discourage or ban torrenting to make sure they don’t fall into any issues with DMCA complaints. Others will offer torrenting servers, but only a handful of them at best.
Where does Windscribe fall?
Technically, the allow it. Here’s a statement from their FAQ page regarding torrenting:
They also have tutorials on how to configure the following torrent clients:
However, not all of their servers support torrenting.
This comes down to the individual countries, and their stance on digital copyrights.
So yes, you can use Windscribe to lock-down torrenting sessions. But have a run through their servers, first, to make sure you can find some P2P-friendly ones that are relatively close to you.
5. Supports Multiple Devices Across Most Platforms
This might be one of Windscribe’s best aspects.
They have built-in apps for almost every platform imaginable.
That includes the basics, like Windows, Macs, iOS, and Linux. But it also extends to browsers with Chrome, Firefox, and Opera. Plus, they’ll also throw in a few smart TV apps for Amazon, Nvidia Shield, and Kodi.
Oh, and you can connect unlimited devices, too.
Pretty awesome, right?
They’re also compatible with routers, however, this will involve a few manual steps to go through the standard OpenVPN option as a workaround.
You can also connect gaming consoles through these routers. Otherwise, there are no pre-built options to point, click, and install.
Finally, Windscribe works with TOR but only through the standalone app and not through the VPN’s browser extensions.
6. User-Friendly App
We downloaded Windscribe apps on both Windows and Android devices.
When you’re first downloading the app on a desktop computer, you’ll be taken to a download page which features the multitude of platform options available to Windscribe users.
For the purposes of this review, we selected the Windows desktop app. Before the download can actually begin, you’ll be asked what kind of installation you want.
The Express Installation is recommended. It allows you to install the VPN client without having to micromanage all of the little decisions, trusting Windscribe’s default settings.
This is ideal for someone who is new to VPN use and just wants a quick and easy installation. If you choose a custom installation, you’ll be in control of all the minutiae of the install process. If you’re a seasoned pro and you are very particular about your computer and how programs are installed, take the extra time to personalize your installation.
I chose the express installation. I timed the process and it clocked in at 9.2 seconds from the time I clicked to the time the VPN opened on my computer screen.
After the VPN was installed, I created my account. This was also straightforward. Select a username and a password and you’re good to go. You don’t even have to enter an email address if you’re concerned about privacy.
The account dashboard is your next stop. Here, you can review your account information, upgrade your service, and access some additional features like R.O.B.E.R.T., a malware and ad blocking service, or port forwarding.
The VPN client is simple and small. As you can see in the image below, there’s not a lot of over complicated elements to sift through.
On the righthand side is a large circular button. This is the button you click in order to connect with the Windscribe service. They made it large and centralized so you can’t possibly miss it.
On the bottom is their firewall feature. You can toggle it off and on via a button on the bottom right. The firewall acts as a kill switch feature, ending your session if it is threatened by leaks. When you connect to the service, the firewall is immediately turned on. You won’t be able to access the internet during the few seconds it takes to connect.
You’ll find the server list on the lefthand side. When you click on it, you’ll access a drop-down menu that lets you choose any of the 66 countries that have Windscribe servers. You can expand each country to choose the server of your choice, or click on the country itself to let Windscribe select one for you.
When you’re disconnected from the Windscribe service, the entire app is colored in gray. Once you connect successfully, you’ll see that it changes to blue, like in the image below.
Connecting was a breeze, taking only a few short seconds. Once I was in, I was able to freely use the internet and change servers at will.
Next up, we installed the 12.30MB Google Play file on an Android and were up-and-running in no time.
Our most recent test of the desktop app showed an experience consistent with what we saw the last time we checked it out. However, when it comes to the mobile app, they’ve clearly done a lot of work.
Here is an image of what the mobile app looked like when we first reviewed Windscribe.
Here it is in August of 2019.
That’s a pretty big difference. But the changes are more than just aesthetic.
When we first tried out this service, the mobile app was only able to access 56 of Windscribe’s servers. Now, it has full access to all 155 service areas in all 66 countries.
Much like with the desktop client, Windscribe’s mobile app turns blue when you’re connected.
Another cool feature is that the flag in the header image changes based on which country you’re connected to. Look what happens when you connect to a Canadian server.
Overall, usability was smooth and there were no major issues, lags, or crashes with either app.
Windscribe is slow.
And they’re a bit pricey.
Especially when you don’t have access to all of the servers you’re supposed to have access to.
Confused about that last part? Don’t be.
I’ll explain it all over the next few sections.
1. Canadian Jurisdiction Inside Five Eyes
Windscribe is located in Toronto, Canada.
Canada is a founding member of the 5-eyes jurisdiction that dates back to World War II. Not great by itself. But even worse when you consider that this alliance means both the U.S. and UK can get their grubby hands on your personal data.
And Windscribe would have no option but to comply if forced.
The chances are slim, no doubt.
But there is a chance.
So that’s a risk you need to be comfortable living with.
2. Slows Down Your Internet Connection to Less Than 50%
Windscribe’s server performance placed them towards the bottom third of our rankings at 51 (out of 78).
This ranking was the direct result of a combined server score.
First, we take our benchmark reading to see what an unencumbered internet connection looks like. Here was ours:
Second, we start connecting to Windscribe servers across the world to get an average reading. Here’s what we found.
U.S. Central Server
- Ping: 140 ms
- Download speed: 29.74 Mbps (70% slower)
- Upload speed: 2.07 Mbps (96% slower)
- Ping: 46 ms
- Download speed: 17.25 Mbps (82% slower)
- Upload speed: 4.86 Mbps (91% slower)
- Ping: 92 ms
- Download speed: 42.97 Mbps (56% slower)
- Upload speed: 5.12 Mbps (90% slower)
Windscribe’s servers were consistently slow across the board. The upload speeds were especially atrocious, slowing speeds over 90% in each case. We even used a “Premium” account for these speeds!
3. Not All Of The 480+ Servers Are Active
Ok. Here’s where the server discrepancy comes back into play.
According to official records, Windscribe has access to 480+ servers in over 50 countries.
But a total server network count around ~500 is respectable. It means you should have plenty of options to easily find fast servers at a moment’s notice.
That is if they’re all available.
Which, for some strange reason, isn’t the case with Windscribe’s servers.
Check it out:
That image is on their website.
It shows New Zealand as a server location. Yet zero out of zero servers are available.
So in reality, you’re only getting access to a fraction of the servers being promoted.
This, in addition to the already-limited number available to mobile devices (vs. desktop), make Windscribe’s server numbers seem unreliable at best, or an outright lie at worst.
4. Questionable Support (Using Bots)
Some VPN companies still live in the Stone Age of customer support.
They only offer FAQs, forums, or ticket-based systems that can take days to get a response.
Windscribe, in comparison, features a chatbot.
Finally, a simple, fast way to get easy questions answered.
We were pretty excited to ask “Garry” about that odd zero server number under New Zealand.
Here was his response:
Didn’t really answer our question.
And unfortunately, “Garry” never did. He/they just kept repeating irrelevant answers that didn’t line up exactly with the question we were asking.
From there, we had to travel back in time by reaching out through a support ticket.
Ten hours later, we got this response:
GARRY! IS THAT U?!
Another automated, irrelevant answer. This time from Arthur, King of the Britons.
Yes, I get the reference. No, it doesn’t make me feel any better. Besides, Windscribe is a Canadian company. So the damn reference doesn’t even make any sense.
Seeing as we’re complete masochists, we sent yet another follow-up question. This one took 20 hours for a response.
Don’t. Even. Bother.
Windscribe VPN Cost, Plans & Payment Methods
Windscribe has three paid plans.
The monthly one falls around the middle of what you’d expect at $9 monthly. Whereas the annual plan offers a massive discount of over 55%+.
The Yearly Plan is $4.08/month and last but not least the “Build a Plan” option costs $1.00 per location used.
Payment options include PayPal, Credit Card, and Bitcoin.
If you’re unhappy for any reason, you can request a refund.
BUT, and this is a big but:
- You have to request the refund within three days of purchasing a plan
- And you can’t use more than 10BG of bandwidth during that time
This is a pretty terrible refund policy, to be honest.
If you have any doubts, don’t sign up. Instead, go forward with their free option for a little bit before committing. Because once you’ve paid, your money is basically gone.
Just keep in mind that the free option only allows access to 14 server locations and 10BG of data each month.
Also, don’t be naive.
‘Free VPNs‘ come with their own risks. Lots of them.
So buyer beware.
Do We Recommend Windscribe?
No. I don’t recommend buying it.
Windscribe is a pretty good choice if being Netflix-friendly is at the top of your list.
Their protocols, encryption, and logging policy are also legit. And we loved the platform compatibility.
But there are a lot of other troubling signs we experienced.
Server speeds were consistently slow for starters. And that’s a bad sign if you’re trying to stream Netflix movies. Netflix and Chill would be more like Netflix and I’m going home now.
Then, there were more pressing concerns.
A Toronto homebase doesn’t bode well for keeping your private information private, either.
And customer support was utterly useless. (Come at me Garry.)
Windscribe’s pricing doesn’t do you any favors, either. They’re at the high end of the spectrum, despite not having access to ‘all’ of their servers.
To top it all off, the refund policy is only that in the name. No way you’re getting money back unless you walk an incredibly fine line for 72 hours.
If you want cheap, there are loads of cheaper VPN options out there.
Otherwise, just start at the top of this list and work your way down.
Add your own review:
Have you ever used Windscribe before? If so, what was your experience like? I’m always interested to hear what other enthusiasts have to say about the VPNs that I review! Let me know below.
54 user reviews for Windscribe VPN
I happen to like Windscribe. Using their service has been seamless. I don't have any speed issues like this article describes. (I do use Cloudflare DNS servers on my android, not Google's...big difference on my Note 10+.) I enjoy their humor as well, the world is so serious and it's nice to see some light-heartedness from unexpected places. I gave a 9 because of no live chat, but I haven't had any issues in the 17 months I've been a customer. I recommend Windscribe.
You won't find anything much better than Windscribe especially when it comes to the overall set up of how Windscribe works. From the servers, security, and features, it's got a lot to offer and a price I think is fair. I've personally used Windscribe on multiple devices and browsers for almost a year now and haven't come across any issues worth complaining about. They also have regular updates which keep the overall systems running effectively and smoothly.
One of the best VPNs I’ve used!
Easy to use VPN that has a great selection of features. I've used Windscribe for a while now and it has been very useful especially when it comes to connecting to geo-restricted sites. The different servers provide reliable speeds while also giving you that extra level of security. I'd definitely recommend it to others looking for a VPN that's fair priced and reliable.
Pretty good; a bit slow though
I went for Windscribe because of how secure it was, and the Build Your Plan option let you make incredibly cheap monthly plans (think 3-4$ a month while other VPNs offer 10$ on monthly plans). It's good. Only thing I don't like about it is that it lowers the download speed a lot and the upload speed quite a lot; however, since I have a 200mbps connection it's still perfectly usable and I don't notice a difference.
inaccurate data usage
I downloaded the free version on 07-29-19, which was supposed to give 10GB of data usage a month; when I created account said I was only going to get 2GB unless I included an email--so I did. When I started the program I noticed that it was still saying only 2GB of data usage. I surfed the net a bit, watched a few short videos and then got a message that I had used up 2GB of data... no way I used that much data in such a short time. I think it was a ploy to get me purchase a plan.... going to delete it.
My favorite VPN is windscribe and I've really enjoyed using it. I've had no problems whatsoever over the last few months and have found it to be very reliable consistent when it comes to connecting to other servers and their speeds. The features are really just a bonus but their an awesome selection!
Decent VPN, if you can find a lifetime license
Works on any OS, including mobile
Netflix region-lock escape!
I've been using Windscribe for a while, and it's my go-to for when I want to do one or two things more securely but not constantly stay connected. I got a lifetime license for really cheap on StackSocial a while back, after my Humble Bundle sub expired, and it's served me well. Not having to pay for CBS All Access to get access to Star Trek: Discovery is nice, since that show is also on Netflix UK. Speeds are kind of bad, though, but I don't really care about that too much. It works very easily on Windows, and Linux configuration is pretty straightforward as well.
Windscribe should be on the list in my opinion!
I see Windscribe is no longer on your list? Definitely, think it's worth reviewing it again and checking it out. It's had some great upgrade over the last few months, and still has the superb speeds and features to go with it. Windscribe has been a personal fav of mine and I've got a ton of friends and colleagues using it.
My experience was even worse... While using [their paid version of] Windscribe PRO it crapped on me. "Session expired"!!!! was what their useless PC app said... while my applications were all happily connected over the internet, without any protection.. Torrent client included!!!!!! And I had [their obviously useless] "Kill switch" turned on!!! So beware! [Session expired!!!??? Seriously??? What "session"???] This alone is a great reason not to even think of using their service!!!
Also, if you need Port Forwarding [for Torrenting or running your own servers] you will be either paying some extra dollars a month or having to reset "free" PF after every 24 hours!!! If "Gary" ever tells you how to make it even work at all..
Oh, and didn't someone say it already: "They are soooo slow"???
So just stay away. They are charging you a lot of monies for a poor quality. You have been warned...
NOTE: I don't know were all of this "great" reviews coming from, but be advised that they have a large fan following on Reddit and elsewhere, so I guess if these reviews are not fake, it is some orchestrated group effort...
Windscribe has too many issues
I purchased a one-year Windscribe plan but when the company sent verification of my purchase it was only for nine months. Their support (Gerry) is of no use and the only way I was able to get a response from them was when I filed a complaint on them on a national complaint site and it still resulted in no action to correct the problem on their part. I also don't like their blanket emails. They are crass and rude, not to mention the language they use. I feel the company is very unprofessional and dishonest.
Definitely worth the money if you can find a lifetime license
I'm a very happy user of Windscribe. I bought a lifetime license on StackSocial back in 2017 for $50, which I think was a real steal.
I have not noticed the speed issues described in this article. My Internet service is about 110Mbps download and when using Windscribe's "Best Location" server, my download speeds are also about 110Mbps.
I also have found that their customer support is pretty good. I contacted them about a question recently and got a response less than a day later.
I also think their app is easy to use and I have it running on two Macs, and iPhone and an iPad. I had tested a few other VPNs before choosing Windscribe, but I chose Windscribe because their apps are well-designed and easy to use.
Their special servers to access Netflix also work great. I am in the USA and subscribe to Netflix but I've used Windscribe's special Netflix servers to access Netflix Canada and Netflix UK, both of which have some content not available on the USA site.
Overall, I would recommend Windscribe, especially if you can find a good deal on a lifetime license.
Windscribe is my all time favorite
I've been using Windscribe since it first came out and have never looked back. I've stuck with the vpn as it's always proven to be reliable and provide really strong speeds with each location and sever I connect too. I love the selection of features, and over the years it has continued to upgrade and become an even stronger, safer, and more reliable vpn.
A big fan of Windscribe
Hi! Windscribe user here, and i've been using it for almost a year now. It's a strong vpn with good speeds and excellent security features, some of the best i've ever come across. Windscribe has some of best servers with a selection of locations to choose from, all which work well. I've had no problem using Windscribe in different countries, and I've successfully been able to download and stream while connected to Windscribe. If you're looking for a reliable vpn that gives you your money's worth, you've found it!
Windscribe has been a great VPN that has provided me with nothing less than satisfactory results. I've enjoyed making the most of the features especially the cookie monster and cruise control which automatically connects you to the best server or the strongest server near you. Security wise, all features seem to be working great. The ad blockers work, there are no trackers following me anymore and I feel a lot safer surfing the net. I would definitely recommend Windscribe to others.
Windscribe is brilliant for the following reasons:
- The Windscribe apps for Android, iPhone, Windows as well as Google Chrome really are easy to install and use
- The drop down list of available servers for all countries can be sorted by latency allowing you to easily connect to the fastest server
- The VPN "kill switch" or always on functionality is great as it blocks all non VPN traffic
- The support is good and generally very quick
- VPN is stable and generally consistent
- The Windscribe server for USA Netflix called windflix USA works brilliantly if using Netflix outside of the USA while travelling
- Tests show no IP address or DNS leaking
Best VPN to have
I've had better customer service support, but in general, and based on the actual VPN, windscribe is by far the best! Definitely gives you what it says it will. The security features are fantastic and the locations all work like a charm!
I've had Windscribe Pro for about a year now. Licenses are super cheap if you can catch one of their legit deals (no, not talking about the hacked/resold eBay stuff). Some servers are flaky but in general, they are fine for browsing use and the occasional download. I wouldn't completely depend on this service for bandwidth-heavy stuff because they are big enough now that 1 voice doesn't really matter.
My biggest beef with Windscribe is that their Korea servers are completely underpowered. There was even a point where they lost the contract, but they got it back soon after. Although.... It didn't really matter, because those Korea servers are still unstable. I like catching the occasional geo-restricted football game but it's hard to see a little white ball traveling from point to point when your speed's bouncing all over 0-8Mbps and the media player pegs you at 144p-240p or the dreaded buffer for 80% of the game. Hence I had to get an account with another VPS service. I could've saved the money I paid for Windscribe Pro had I known their Korea servers would be so flaky all the time. I ran some Speedtests a few days ago, and download speeds were fine at roughly 5Mbps, but upload speeds were jumping all over from 0kbps-0.5Mbps. No wonder videos couldn't play.
Good vpn to have if you're on the go a lot, meaning you travel. Great to be able to unblock geo-restricted sites and access Netflix from either you laptop, phone, or ipad. Windscribe also has a lot of great features and security options to help keep you safe when using the net. The servers also offer a nice variety, all which have acceptable speeds.
Cheap and Good
Well, the reason why I chose windscribe is because they have a "build your own" plan.
And since I only need an unlimited bandwith usage and 1 server, so 2$ is really cheap.
The speed may be not as fast as PIA and ExpressVPN (and yes I was previously using their service), but not slow as snail either.
The price is what really suited me more, if only ExpressVPN or PIA has the same plan, I'm going back to them without a second thought.
If you intend to watch Netflix or download via torrents, forget using this VPN service. I have 150 Mib download speed from my provider. Using any torrent app with Windscribe and my download speeds rarely make it above 2 Mibs. A lot of the time we're talking below 1.0 Mibs. When talking to customer support about the problem they act like they're confused and pretend that I should be getting higher dl speeds than I am. Also when updating my Linux Mint the dl speed drops down to nothing if I forget to turn off the Windscribe. My subscription is up in May 2019...I'll be shopping around.
Reliable,fast,secure and so easy to use, and best of all: Very cheap with amazing payment options! I was actually stunned at the quality of this VPN for this price! I love you guys for making this so affordable!
I can’t praise this vpn enough. I have no idea why you complained about speeds when my regular speed is 200MBPS and with “best location” vpn on it drops to about 150-180MBPS , that’s faster than any other VPN I have ever used. These people deserve a praise, whoever made this VPN they are amazing people, and they are by no means greedy. You can literally pay whatever you can afford and get the full experience.
Your review might have been at a earlier time when it wasn’t as great as today. I am writing this 12/29/2018
Windscribe is absolutely the best VPN and fastest I have ever used. I totally recommend this to everyone!
Not perfect but worth every cent!
It's not perfect, because nothing is! But it does as close to perfect job as can be. Really happy with the services windscribe provides and would definitely recommend it to other users looking for a vpn they can trust and rely on.
Port forwarding - finally!
Always been a fan of Windscribe. They're actually building new features that users request. One feature I was hoping for is port forwarding, and they finally released it. Works as advertised, no complaints. Great service.
Best for netflix
Works extremely well with Netflix which apart from the usual features, is the main reason I use windscribe. My work takes me across the world so it's nice to have something that helps me keep up to date with my favorite programs!
Great package. Everything I consider I need on a daily basis when it comes to surfing I can find with Windscribe. Great data allowances, and even better services and speeds. I've noticed the update have gotten better meaning the Windscribe team has really looked into providing what their customers need. I've got Windscribe on my mobile and desktop and both work perfectly under the one plan.
Worth trying out!
Windscribe may have its ups and downs, but so does every other VPN or piece of software. Even Apple's iOS has issues yet people still use it and adore it. Windscribe is just like any other VPN but with higher quality features and a generally better selection of locations and speeds. Any major issues always seem to be seen to when they make an update, and those that do have issues can easily seek help from their customer support. I did once and had a great experience with them helping me out straight away. It's worth the try even on the free plan to see if it's the VPN for you. I started off that way and now decided to invest in the pro plan.
This first comment is for using Windscribe PRO ONLY. Customer service with Windscribe (Garry) along with Gared P and Igor is virtually non existent, and when you do receive a reply it is condescending and mainly nothing to do with the issue some of their customers are experiencing. Now because they have no answer to my own issue I am being ignored despite me sending them messages and pictures. Now for a complete change. Windscribe's FREE service is brilliant, it works well and the speeds are great. I am also aware that others have not been so fortunate with the free service. So for this service I cannot fault it 5 stars from me. And yet, yes, there is always a yet. The PRO service does not work for some reason. Using no alterations whatsoever from the FREE service, I try and use the PRO service to get to one particular website, no issue there, then form that website I have to log into my account to watch "LiveStreaming" for which I have paid £145. However, in order to log in I need the boxes of "Username" and another with "Password" but all I keep getting the same message (see picture enclosed), I cannot get any further than this. I have used 6 different browsers turned of WebRTC turned off anti virus and everything else that I could think of, alas to no avail. I would really appreciate if anyone could assist with my issue as I have scoured the Internet for anyone withf the same issue and tried a lot of things but still no joy. Thanking you in anticipation
Windscribe is my favorite VPN. Their security features are amazing and definitely make you feel safe while surfing the internet. It's a lot better than I originally expected, especially when I first signed up a couple of years ago. It was new back then, and now 2 years + down the line it's only improved and upgraded its services to provide a better experience.
Maybe not the best for everyone, but works a charm for me!
Windscribe has been pretty consistent with its positive reviews, I've seen many people happy with the VPN, just like I am, however, I've also noticed a few negative ones. However, windscribe has worked like a charm since I first installed it. I'm very happy with the features they provide and the extra security you get. Locations are good and speeds are pretty reliable and a lot better than other VPN's that charge more! A keeper in my opinion at a very good value,
Windscribe does it for me
I couldn't disagree with this review more. I've been using Windscribe (paid) for over a year. It's very fast (80-90% of my full speed), very secure and the support is great. I've emailed them as well as submitted tickets and a human gets back to me in less than a day with detailed answers.
They call their kill switch a firewall, so they did answer the reviewer's question. The firewall has several options including killing all traffic when the vpn server disconnects.
They do not keep logs for more than 3 minutes so it is impossible to release your traffic logs by court order. That's pretty secure.
It's important to use their default network settings in the software (UDP and IKEv2 if possible) or you will get slower connections. Only change them if they tell you to. It's also important to use a server close to you. I generally get the same speeds within 500 miles. If you're using a server far away expect slow speeds. However, try various servers if you must connect to another country. (I'm on the US west coast. There are servers a couple miles from my house, but I find the Canada west servers great too. Best location doesn't always connect to the closest, fastest server. Expand the server groups and get specific.)
They could randomize the IP addresses of the servers more often. They get blocked by websites and torrent trackers often and I have to hunt around for a server that is not blocked. Also Google search freaks out and asks for captcha verification a lot. Annoying!
The PC software gets wonky and decides to block all internet traffic sometimes. The only solution is a reboot. The automatic firewall setting seems to fight with Windows firewall. It takes some fiddling to get it to work smoothly. (I usually turn the automatic-firewall mode, in preferences, off then on again and it seems to work normally.)
"Best location" never connects me to the server with the lowest ping or highest speed, although it's always a decent server. I suspect it would take too long to connect if the software actually pinged dozens of nearby servers, so this is an acceptable compromise.
My nearest servers never geo-locate to my city even though the ping is less than 15ms (indicating the server is very close.) This is only a problem when I use a website, such as google maps, that uses location to provide services. Annoying but not a big deal.
Find Windscribe's speeds to be good, have 20/20 DSL and most of the time have 16/16 with vpn and 18/18 without. Did get lifetime deal of around 49$ and their service has been up almost all the time, think it was down maybe two or three hours one time in the last two years. Use their chat line about three times for help, two times they were very helpful, but once did seem like a bot/idiot on line. If I do find speed is slow, I just switch severer and speed is back up.
Steady with good maintenance
Windscribe has been a steady VPN that continues to do well. I've noticed they do maintenance checks which provide updates to all their features and services. Great on multiple devices and when connecting to different locations on different devices doesn't seem to slow it down. I did have a few issues when I first started out but customer service soon got it sorted. Overall, I still think Windscribe is better than a lot of VPN's i've tried out, and the overall payment plan is definitely priced fairly.
I have been using Windscribe for a while now and speed isn't a major issue most of the time. VPNs do slow down the Internet speed for obvious reasons but I haven't found it to be especially noticeable when I use Windscribe. There are times when it does lag a lot but this usually gets resolved when I switch to another server. While 10GB is enough for light to moderate use, you can get more bandwidth by making a tweet about Windscribe (tried and it works). Though they said you can also get more bandwidth by referring friends, I'm not quite sure how that works because the referral link only directs to an ordinary Windscribe page; there's no referral code or anything to identify the referrer (also tried but doesn't work).
Not a bad review but I would enjoy it more towards the end if you skipped the exaggeration and have all statements be more objective and backed up with evidence and/or comparison. Just to add on, Windscribe uses the IKEv2 protocol by default because it provides faster speed and it switches to OpenVPN as a fallback when IKEv2 fails. Might changing the settings have contributed to the speed issue you experienced? It also doesn't matter if you were using the premium version because there is no speed difference between the premium and free services (which is great news for us free users). By pointing it out, it sounds as if the free version would receive worse speed. As for the point on the refund policy, it's understandable that they do not allow subscribers to use more than 10GB and demand for a refund; it prevents abuse of the policy. But I do think that 3 days with written notice is deliberately made too short and inconvenient especially if the user is situated overseas.
Keeps you safe
I have used Windscribe for over 2 years now. If you are looking for a good safe VPN this is the one. If you are looking for a VPN to watch BBC and Netflix this is not the VPN for you as it does not unblock these sites. Speed is ok and usable, it has had very little down time and all in all im very happy with it.
Its kill switch works and that is a big plus if one wants to stay safe.
Getting better and better
The recent update have definetly taken care of a few issues Windscribe had been experience. I’ve noticed more consistent speeds and haven’t had any more problems when it comes to downloading.
Windscribe is easy to use, reliable, and secure. Pretty much everything you look for in a VPN and more! Great way to have ads and trackers blocked, great selection of countries, and great maintenance. The latest pupdate seems to have work as i’ve found downloading speeds have got even better.
Im not sure if the reviewer used the same service I did, but the speeds are GREAT, especially since their last update. I’m getting 100% of my normal speed while connected. It helps to try a few locations as Internet routing is more art than science.
A big chunk of the review id dedicated to “Why NZ is down”, really? Servers go down, it happens. It seems the reviewer tried to make a big deal over nothing. I’ve been using Windscribe for almost a year, and saw location downtime a handful of times, usually for very brief periods.
A good value that works well for me
I tried several VPN services when my previous VPN subscription was about to expire. These included Torguard, Nord, PrivateVPN, Proxy.sh, VPN.ac, and IbVPN. Actually they all seemed to work well for me and I think I wold be happy with any of them. I didn’t try them all with Netflix but Netflix does work for me on Windscribe. I can’t vouch for Windscribe’s speed because my satellite connection is slow, but it ran as fast on my connection as any of the others.
Windscribe seemed to have one of the better combinations of features, performance and price so I purchased a subscription. Its running without issue on my router, Android phone, Windows and Linux laptops. A solid 8/10 for me. Features like a true server to server double-hop connection (not just VPN to browser extension) and/or providing a TOR connection on a hosted exit node would make them a 10 in my book.
Great overall performance so far and I’m now on my 4th month with them. Would recommend upgrading to pro if you’re looking to have unlimited data, plus it does provide more locations to choose from. The features they have are great too and all of them seem to work really well. My personal favouties are being able to unblock US Netflix and geo-restricted sites, very handy when you’re travelling.
No speed issues anymore
I did have speed issues, however, they were all resolved in the latest version of the app with the new ikev2 protocol. I’m now getting 100% of my ISP’s speed.
Decent interface, but so far is slow.
Signed up for “lifetime” access last month, I think it was $55. The interface is nice and I like the firewall feature that blocks traffic until the VPN is connected, but I can’t get more than 50-60kb/s out of any of the sites even though I have a 60mb/s service. I will try the beta client with the ikev2 protocol that Fred mentioned and see if that improves anything.
Very satisfied with Windscribe and what it offers. They’ve really put a lot of time and thought into producing this VPN provider, and the overall performance definitely shows it was worthwhile. A very reliable provider that has everything you need to surf the internet safely all in one place. Love how you don’t need various other extensions to do other things such as block ads and tracker etc
SLOW!!! No netflix
My main purpose was to use it for NETFLIX, which is not possible, because the speed of the connection is 3mb! so no way it can stream FullHD content, let alone 4k! Forget it if you need to use for this reason.
Drops connection way too often
Started out good, but over the last two months, drops connection often, sometimes as often as every 3-5 minutes. Unless you can get it cheap – I paid $12 for a year on Humble Bundle, stick to the free version for now, even though their Netflix US and UK servers work.
in love with Windscribe! Love how simple it is to use, yet has so many great features. Surfing the net has never been as safe as it is when using Windscribe. I’m not that bright when it comes to this techincal stuff, but i’ve had a few dodgy experiences over the internet and decided to put some research into finding the best VPN that can give me the safety measures I need. I’ve found everything with Windscribe, all for free too! Highly recommending this VPN, it’s a must-have!
No netflix, but works
I use the free version and I like it. I can’t use it on netflix but it goes very well for download and streaming. The software is multiplatform (windows, mac, linux), really simple to use and even if it is free it allows you to choose a server.
Reliable free VPN
I’ve been using Windscribe and so far it seems pretty good. Some locations have better speeds than others, but I did read in one of their blogs or previous responses to a customer that it’s best to connect to a place nearer to where you actually are if the speeds seem to be especially slow that time. Personally, with what you can get on the free plan, it’s good enough to say this a rather satisfying VPN.
Works with Netflix
You have to connect to the WINDFLIX location in order to access Netflix US and UK. Works perfectly.
Speeds WERE bad, but if you get their beta version which includes the ikev2 protocol, I’m seeing 95% of my normal speed. Went from a 3/5 VPN (because of the speeds) to a solid 5/5.
Windscribe is good for the most part
I got a two year subscription to Windscribe VPN at a good price. They always seem to have some sort of a deal going which makes it good value for money. They have no bandwidth restrictions or device restrictions and recently added an Android app as well. They seem to have a wide selection of servers across the world. in the PC app, they have an option to select the best server location automatically.
Wish they would bring this to mobile as well. Speed performance can be a bit lacking during heavy traffic, but has been good for the most part. Overall, I think Windscribe is good value for money.
Windscribe VPN is Average
Based upon your review, I purchased the Pro version of Windscribe with the intent of using it to access Directv Now in Canada. I have satellite internet through Xplornet with about 35 mbps download. That 35 mbps became a maximum of 2.5 using TCP and various ports and US locations. Obviously not enough for my purpose. Constructively, may I suggest that consideration be given to the fact that users choose a vpn not only for security and it may not be the best alternative for avoiding content restrictions.
I’m also a Windscribe user and agree the data cap was a bit of a turn off however, seeing as it is free you can’t really complain. I did end up investing in the pro plan and it’s been great so far and in my opinion worth the upgrade. I’m now on my second month as a pro plan user.
I tried this VPN 6 moths ago and was not happy with the extremely slow performance.
After uninstalling / cancelling my account I am still being billed 6 months later.
My refund requests to support are replied with advice on using the app which I don’t even use anymore.
The account section of the site has no cancel button either. Major red flag!
Ok. This VPN slow. Really slow, even though I had a Pro plan a while ago. I could hardly stream Netflix, which is one of the main reasons I got it. The desktop application was eh. I wish it could have had more proxies. I ended up switching to Psiphon and it was a lot faster, and free.