This is a PureVPN Review by Brad. He is an avid VPN user who constantly reviews new VPN providers and lists them on You can see more of our contributors here.

There are currently 6 user reviews for PureVPN.

PureVPN Homepage
PureVPN Homepage

PureVPN boasts over one million users around the globe.

They are headquartered in Hong Kong, and were created in 2006 by GZ Systems after experimenting with different personal VPNs.

In about a decade, they’ve expanded from just two server locations their first year to now host over 500 servers in 141 different countries – making them one of the biggest global VPN providers available (next to PIA of course).

They claim to be the “World’s Fastest VPN Service” (a really bold claim to make).

Do live against their hype despite many of their customers been calling them slow and unreliable?

Let’s take a look at what PureVPN has to offer, how their encryption services stack up, and how their service compares with the stiff competition: you can find more VPN Reviews here.

PureVPN Review (Summary)

LOG FILES: No Logging
LOCATIONS: 140+ countries, 750+ servers
SUPPORT: Live Chat (24/7)
EASE OF USE: Above Average
COST: $2.95/mo
PLATFORMS: Win, Mac, Android, iOS

PureVPN Quick Facts

PureVPN has one of the largest global networks of servers, located in most major worldwide cities on every continent (save Antarctica – sorry, penguins).

Perhaps unsurprisingly (given their location), they possess one of the largest reaches inside Asia with over 80 major locations. And they have 36 different African servers, putting them near the top for that continent as well.

PureVPN VPN Server Locations

PureVPN manages their own VPN network, including the DNS hardware too.

Their apps work across all the major suspects, like;

  • Windows
  • Mac
  • iOS
  • Android
  • Linux

But they’re also compatible with routers, smart TVs and other popular streaming services including Roku, Amazon Fire and Chromecast.

PureVPN Devices

They’ve recently introduced a ‘virtual router’ feature to Windows devices, which means you can empower a Windows desktop or laptop with ‘router’-like features to connect up to ten different devices!

Some VPN services, like VyprVPN for example, will only limit you to two different simultaneous connections. So the fact that you can connect PureVPN to a real router, in addition to setting up a ‘virtual router’, means you can connect TONS of different devices. (Probably more than you’d ever want or need, anyway.)

They also have a ‘split-tunneling’ feature which means you can choose how (and where) you’d like to send traffic – through your VPN or internet service provider as usual. So your data can be split as needed.

While PureVPN doesn’t offer their own TOR, you can use one on top. Combining VPN’s with the Tor network to add an additional layer of privacy and security.

PureVPN has a kill switch feature that works like a fail-safe. The goal is to make sure your privacy and anonymity are never compromised, and that your personal information is never divulged.

Some VPN providers, like Unlimited VPN again, offer a 7-day free trial so you can test drive their service. Others, like ExpressVPN, will give you a money back guarantee for up to thirty days. PureVPN comes in a little behind both, with no free trial and only a seven day money back guarantee.

Last but certainly not least, PureVPN comes with the NAT Firewall add-on so that all possible hacking loopholes are secured.

That’s a quick rundown of their features. Time to dig into the technical stuff. Here we go.


PureVPN Available Protocols (A lot to choose from)

‘Man-in-the-middle’ (MiTM) attacks are some of the oldest (and most common) ways that hackers gain access to your sensitive information.

You might not even sense anything is wrong. But somehow, someway, someone has placed themselves between you and your intended connection (like a browser or a website).

They can then read your emails, see what websites you’re going to, grab your session cookies to fool different websites into thinking they’re you, and even get personal information or passwords.

Many times the very tools used to help intercept these practices, like WiFi Pineapple, can be used to perform them by anyone, anywhere. Like, sitting in your local coffee shop for instance. Now, browsing emails or booking a flight while sipping a latte can turn out to be not such a relaxing afternoon after all.

This potential risk now extends to mobile devices, apps, and even your smart devices too.

To combat these problems, PureVPN offers all major protocols, including OpenVPN, L2TP/IPSec, PPTP, SSTP, and even IKEv2.

While OpenVPN is your best bet to get both benefits from security and speed, you might also need to choose L2TP/IPSec based on device availability or PPTP (in only a few certain cases where you’re not as worried about security vulnerabilities).

PureVPN Features


PureVPN 256-Bit Encryption (Same as other VPNs)

Brute force attacks are another unfortunately common practice.

Hackers eventually figure out your passwords and pin numbers through a series of repetitive, lightning-fast, trial-and-error combinations.

They’re one of the oldest tricks in the book (besides simply guessing your spouse’s birthday or kids name). And they’re actually increasing.

For example, a recent wide-spread attack on WordPress sites has been directed by a Russian company being used by the country to launch cyber attacks (you can’t make this stuff up).

The best form of defense in this case, is prevention. That comes in the form of 256-bit encryption, which is one of the most secure connections possible used by government agencies around the world.

Your encrypted tunnel gets sealed shut so that third-party sites, ISPs, and nefarious, shadowy organizations worthy of being the next Bond villain, can’t see what you’re up to.

In addition, your privacy and anonymity is completely safe by their ‘end-to-end’ connection. This includes when you switch from one IP to another (or another, or another) across PureVPN’s 80,000+ options.


Zero Logging of Activities (at least they claim so)

Most VPN providers keep some generic, temporary record of activities for various – legitimate – reasons.

‘Logging’, though, is a little different. Typically this practice is a much longer, in-depth recording of your online activities that gets stored (sometimes even matching your personal identification information to it).

Thankfully, PureVPN does “zero logging”, ensuring your privacy by not recording your activities or what you’re doing while visiting different websites online.


PureVPN Customer Support (Live Chat)

PureVPN offers 24/7/365 live chat support (in addition to slower, outdated methods like email for you old school folks).

They also offer a ‘priority’ line for businesses, who get front-of-the-line benefits and “fast-track responses”.

In order to get a sense for how their customer support stacks up, we also went through their social channels to see how they handled negative feedback.

The verdict?

Not bad.

While it’s never easy to placate frustrated customers, PureVPN responded quickly the same day and tried to resolve problems as quickly and efficiently as possible.

PureVPN Twitter Feedback


PureVPN Twitter Feedback 2


Plans & Pricing: Cheapest? Yep.

Some other VPN services, like CyberGhost, have different pricing tiers that offer different restrictions or advanced features.

But PureVPN keeps things nice and easy to understand, with only a single plan that differs based on how long you want to sign up.

While the monthly deal is similar in price to many of their top competitors, you might be able to snag a great deal on their longest two year option.

As of the time of this writing (end of December 2016), they’re also running various Christmas and New Years specials that offer RIDICULOUSLY low prices – as low as $2.45 a month!

PureVPN Pricing Options

Month-to-Month Plan

  • $10,95 per month
  • Plus one free month

Two Year Plan

  • $2.45 per month
  • 78% savings!

Six Months Plan

  • $8.95 per month
  • Plus six free months


PureVPN Download/Upload Speed: The Big Problem

Now, as I stated in the beginning – we found a lot of people complaining about the speed of PureVPN. To put them towards a test, we signed up & installed it on our Macbook and launch

Results? Not good, but not the worst either. Their UK server was performing the best. while Asia server just too slow for proper use.


The location we used to perform the speed was in the middle of Europe: Estonia.

US Server (New York)
  • Ping: 125ms
  • Download: 29.41 Mbps
  • Upload: 29.06 Mbps
EU Server (Amsterdam)
  • Ping: 40ms
  • Download: 35.49 Mbps
  • Upload: 27.29 Mbps

Asia Server (Hong Kong)

  • Ping: 355ms
  • Download: 6.77 Mbps
  • Upload: 3.62 Mbps
UK Server (London)
  • Ping: 53ms
  • Download: 62.48 Mbps
  • Upload: 45.90 Mbps

P.S. Always take speed tests with a grain of salt as they rely on many different variables, such as: Your network connection, your location, your computer and so on. However, since we’ve tested 18+ VPN services so far, we have an average that available which we can compare.

If you’d like to give PureVPN a spin, here’s how you can get it installed on your machine and start using it in the next few minutes.


PureVPN Setup Review

After completing the sign-up process, login to the Member Area to get started.

PureVPN Member Area

Once you have logged in, this Member Area is where you can find your account details, including billing and features like apps to download, Firewall and Smart DNS.

Look over on the right-hand sidebar and click Download Apps to find the right VPN client for your device.

PureVPN Choose A Device

You’re given the major device apps right up front. Go ahead and select which one’s right for you. Press on the device and the installation process will kick off immediately.

Go through the usual installation process that you’re well used to at this point. So you know, agree to the Terms and Conditions, etc. (without actually reading any fine print).

PureVPN Download Screen

Once you have successfully installed PureVPN, you can login to your account to begin using the service.

PureVPN Login Screen

In order to login, PureVPN has given you a new username and password in order to start using their services. BUT, you’ll need to head back to your Member Area in order to find it first. So pull that Dashboard-looking page we started at back up to get the new username and password.

PureVPN Dashboard

Once again, look over to the bottom of the right-hand sidebar for My Emails. (Way down by the live chat lady.) Yup – that’s the one!

PureVPN Email Inbox

In My Emails, you will have various messages regarding your account. You are looking for the email with a subject like RE: PureVPN and the length of time that your subscription is for. This email will have your new username and password. Yes — this process is frustrating and tedious. I’m not sure why.

PureVPN Login Details

Go back to the login through your new VPN client (remember when you downloaded that?!), and enter the new username and password. After you have logged in, you will have to select a mode, whether that be Stream, Internet Freedom, Security/Privacy, File Sharing, or Remote Dedi/IP, that you will be using. Basically, these are your VPN-session objectives that will help PureVPN automatically tailor your experience (like selecting the right server types and locations).

PureVPN User Interface

For example, selecting Stream will put the focus on blazing fast speeds. Which might jeopardize some security measures a little to keep things fast. On the other hand, you can select Security to keep your connection rock-solid. Which might mean a little slower browsing or streaming speeds. Sames goes for your file sharing and remote or dedicated IP address (to boost browsing anonymity).

PureVPN User Interface 2

After you have chosen a mode, you can also choose your location manually by selecting Search for a Location and start using the service! It might take a little while for the client to connect to your chosen server.


Review Conclusion: An “OK” VPN Software, but Slow

PureVPN offers all major protocols, including the best all-around OpenVPN. They also boast one of the largest reaches of servers throughout Asia and Africa.

If you’re ready and willing to commit to a long-term deal, you can also score an insanely low deal (among the lowest you’re going to find online).

But there’s only ONE caveat – PureVPN is slightly slow.

If you’re looking for a faster, more reliable VPN software, go with Private Internet Access (similar pricing) or ExpressVPN.

PureVPN Pros:
  • Very affordable
  • A lot of countries to choose from (140+)
  • Simple and easy to use
  • Works on all devices
PureVPN Cons:
  • Average download speed
  • Very slow in Asia
  • First time didn’t  connect to US server. Had to restart application to make it into server

P.S. If you’ve used PureVPN, please consider leaving a review below. Thanks!

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6 user reviews for PureVPN


PureVPN is very good

I must admit buying PureVPN was my first attempt at a VPN. They had a hell of a sale that allowed me to sign up for 3 years easy for a price lower than the 2.95 offered today. I grabbed it immediately and have been happy ever since. There are no issues except the reviewers were right about the slower speed in Asia. I took a trip recently and it was not as fast as I would like. But its still solid and connected just fine.


Pure VPN is Best

Okay, So am Using Pure VPN from around 3 months and I have to say that this is just best. I used many VPN before but no one did work like this. It has got so many features like file sharing (one of my favourite) and that love streaming feature although it decrease my internet speed a bit but still I am able to stream.


Many different devices

I truly like PureVPN since for the cheap price you can connect your router which means you can use endless devices with it. In my opinion, they’re not really slow either. I’m located in Poland and my Internet speed is pretty OK – even when connected to PureVPN.

I also like that they have a solid software which doesn’t crash. Before PureVPN I also used Betternet which crashed a lot.


PureVPN seems OK

It bought PureVPN a few months ago and couldn’t use it, it didn’t connect, yes sometimes it connected but disconnected frequently. A week ago I contacted with customer support and got fixed it! I’ve changed DNS servers and they gave me server list. So far so good! Hope it keeps working fine for a log time! Maybe you need to know about these things before buying PureVPN!


PureVPN needs to Cure their VPN

Used PureVPN for a month. Cancelled my subscription, uninstalled the product and joined ExpressVPN. ExpressVPN is a bit more expensive, but everything else is better. PureVPN is slow, not user friendly, customer support is unreliable. I think they are using the cheapest servers, therefore the service and connections are utterly slow. Once, I couldn’t connect to a server for a day. – Talk about keeping myself private. 0/10 – Wouldn’t recommend them to my enemy.



I’d say there’s not much to like about PureVPN other than a HUGE server park. But that doesn’t help it when they’re just slow. I used them for torrenting while back but the DL speeds were just too slow. I’m switching to something else – bye bye PureVPN.