Brad Smith

Avast Secureline was founded in 2014 in Prague, Czech Republic.

The VPN has only been around for a few years, but the full company name is Avast Software s.r.o.

I was curious to see how they stack up against competitors because Avast offers much more than just a VPN. They pride itself on being an internet security powerhouse.

But how good is their VPN? Is it fast? Private? Is torrenting allowed?

I’ll answer all of those questions (and more) in this review of Avast SecureLine.

You’ll see all of their pros and cons, before finding out if I recommend them as a VPN provider after my experience.

Before we get to that, here’s some background about Avast SecureLine.

 

Avast SecureLine Background

When I first visited the Avast SecureLine website, I immediately noticed the high-quality imagery and orange color theme.

Here’s what the home page of the site looks like.

Avast SecureLine VPN

Overall, it’s got a clean look, neat design, and is very easy to navigate.

Here’s what Avast SecureLine says about themselves on their site:

“What’s the point of a secure, private Internet connection that just doesn’t load? We’re constantly upping our server speeds and performances to give you a speedy online experience.”

That’s actually a great point if you think about it. Almost all VPN’s brag about how “secure” they are.

But do you want to know the truth? Most of the reputable ones I’ve reviewed all stick to pretty much the same encryption standards.

So they’re using a lot of the same technology.

However, what good does ultimate security do you when trying to watch Netflix or stream music and the content won’t load properly?

Does that mean speed is their competitive advantage?

In the pros and cons below, I’ll show you the results of my real speed test. But here’s a teaser.

The conversation across the web about Avast SecureLine VPN is that their speeds and security are great, but pricing and lack of features make the VPN a bit lackluster.

Just take a look at what Max Eddy of PCMag had to say about this VPN in an August 2017 article:

Pros and Cons of Avast SecureLine

Eddy wrote that Avast SecureLine has been built upon a good foundation, but that it could use some fleshing out.

Avast SecureLine VPN has the pedigree of a leading antivirus company behind it, and it produced some impressive speed test scores in testing. But it comes up short of the best VPNs thanks to an expensive and inflexible pricing plan and unimpressive server infrastructure.”

Avast SecureLine is based in the Czech Republic, which is actually one of the best companies for online privacy in Europe.

Most of the European Union is pretty bad about privacy. Google has even brought lawsuits against the government of Spain (to the tune of $1.2 million).

The Czech Republic still has strict standards, but they’re a little better about encouraging free speech.

I was curious to see if my experience with this VPN would be similar when I created an account and tested the service out.

But before we dive into speeds, pricing, and more, let’s talk about some of Avast SecureLine’s features.

 

Avast SecureLine Compatibility and Features

It’s important to note that Avast is much more than a VPN company. They offer tons of online security features, such as antivirus protection, cleanup services, and more.

Avast features

We’re obviously just going to hone in on the features of Avast’s SecureLine VPN tool for this review. But Avast offers a convenient little package if you’re looking for a one-stop shop.

VPN one-stop shop

The VPN service supports the following devices and operating systems:

  • PC
  • Mac
  • iPhone
  • iPad
  • Android

Avast SecureLine works on up to five devices and features no bandwidth limits.

However, you will have to pay extra to use this VPN on five devices. Kinda weird, right? I’ll go over pricing below to explain how that works.

Otherwise, it’s also important to note that Avast SecureLine can’t be set up on routers to provide additional protection. This VPN appears to be basic protection for PC and mobile devices only.

That might be good for protection on the one hand. However, it’s also a big drawback for people who want to connect many devices through a single router (side-stepping that max five device limit).

5 device max

This VPN provides 29 servers in 21 countries. Unfortunately, that’s really low number of total servers in comparison to other VPN providers with thousands of servers.

The only countries that Avast has more than one server located in are Canada (two cities), Russia (two cities), and the United States (seven cities).

SecureLine server locations

Avast SecureLine does offer a kill switch, which is perfect for protecting your privacy if your connection is ever lost.

Kill switches are a critical safeguard or backup plan. When they detect your network connection is about to terminate, they’ll automatically kill your current session, too.

That helps to keep whatever you were doing private and away from prying eyes.

 

Avast SecureLine Pricing Options

One of the great things about Avast SecureLine is that they offer a free 7-day trial with no strings attached.

You don’t have to enter in your payment information to have full access to Avast SecureLine to decide if you want to use it.

This is great because Avast SecureLine is a bit expensive. They don’t offer monthly rates. And pricing is definitely confusing.

Rather than offering the standard one-month, three-month, six-month, or year package like almost every other VPN service I’ve reviewed, Avast’s pricing is based on the device you want to use it on.

Each package is the same as far as access to features go, though.

Access to 5 devices is $79.99 per year.

This comes out to $6.67 per month, or about $16 per year for each device. This plan appears to be the best value.

Access to Avast SecureLine for your PC or Mac is $59.99 per year.

This comes out to about $5 per month for access to only one device.

Access to this VPN for Android, iPhone, or iPad is $19.99 per year.

This plan comes out to be $1.67 per month for access to one mobile device.

Since pricing for Avast SecureLine is a bit complicated, I would recommend the 7 day free trial before you fully commit.

That way you can try out their service for a few days, giving it a good test drive, before you get locked into paying for the full year up-front.

Here’s how the company’s pricing plans are broken down on their site:

Avast SecureLine pricing

Avast SecureLine also comes with a 30-day money back guarantee.

Payment options include a credit, debit, PayPal, or wire transfer.

payment options

The payment options, much like the pricing, are a bit lacking in comparison to other competitors who offer other payment methods such as Bitcoin, Perfect Money, etc.

Now that we’ve covered features and pricing, let’s go over the pros and cons of Avast SecureLine.

 

Avast SecureLine VPN Pros

Avast SecureLine has some great features, such as their speeds and security.

Let’s talk about all the good stuff, first, before we dive into the not so good stuff.


1. It’s secure, and well-encrypted

Avast SecureLine’s security features definitely don’t disappoint. Their number of servers might be limited, but they haven’t skimped on encryption or security.

Is it Well Encrypted?

Avast SecureLine offers two protocols, IPSec and OpenVPN on UDP with AES 256-bit encryption.

This is military-grade encryption. The “256” number refers to the encryption strength.

The short story is that 256-bit is the best in the business right now. It’s considered virtually ‘brute-force proof’ by many of the top government agencies and security professionals around the world.

Avast SecureLine also offers DNS leak protection, which is a huge bonus.

VPNs work by creating a secure ‘tunnel’ around your connection. So you connect to their network, and your own personal details get shielded away from the websites you visit or the even the internet service provider and country’s government.

All of your personal information is masked by the VPN provider.

However, there are a few instances when your data might be uncovered.

For example, your traffic can occasionally ‘leak’ outside of the ‘tunnel’ and be detected by organizations trying to monitor your session.

There are times when your device might reset to default settings (instead of the VPNs). In this case, when you contact a DNS to retrieve the site’s information, it might give away your information.

You think you’re safe. But in reality, you’re not.

Is Torrenting Allowed?

It appears that torrent downloads are allowed with this VPN.

According to Avast SecureLine’s site:

SecureLine VPN allows peer-to-peer connections through our data center locations listed below:

  • Prague, Czech Republic
  • Frankfurt, Germany
  • Amsterdam, Netherlands
  • New York City, New York
  • Miami, Florida
  • Seattle, Washington
  • London, United Kingdom
  • Paris, France

Logging Policy

Avast SecureLine states that they keep no data logs of your online activity.

However, they do store connection logs, which show the time you connect or disconnect to a server, how long you are connected, and how much bandwidth you use.

Avast claims that this information is only collected for “diagnostic purposes and to prevent abuse of the VPN connection.”

But, when you read Avast’s privacy policy, you’ll find that they offer links to third-party sites such as Twitter or Facebook.

Overall, I’m a fan of Avast’s security. Just be aware that some logging, like most other VPN services, is happening in the background.

 

2. 20% above average download speed

Avast brags on their homepage about how fast their VPN service is.

So now it’s time to put them to the test — literally!

I ran speed tests of their service on servers in the US and the Netherlands to see how they stack up to the competition.

Here are my results:

US Server

  • Ping: 113 ms
  • Download: 67.94 Mbps
  • Upload: 13.67 Mbps

US server

Netherlands Server

  • Ping: 34 ms
  • Download: 65.97 Mbps
  • Upload: 39.44 Mbps

Netherlands server

These are pretty fast speeds in comparison to some other VPNs. In fact, those speeds put them around the top five out of the nearly thirty VPN services I’ve reviewed.

 

3. Avast SecureLine is fairly simple to install and use

Once you’ve downloaded it, a tutorial will appear to show you how to use Avast SecureLine.

Avast tutorial

To pick a server, just choose one from the drop-down menu:

pick server location

Once you’re connected, you’ll see this green checkmark:

connection confirmation

Just click “Disconnect” to resume your regular internet connection.

Other VPNs are difficult to use or come with several unlabeled buttons, but not Avast SecureLine.

Overall, I’d give it a 10/10 for usability. One of the best I’ve seen!

 

4. Customer Support via Phone

Avast Secureline uses a ticketing system and has a number you can call for a free diagnosis.

Avast SecureLine support

You can also check out their help articles, forum, business support, or contact an agent.

I was able to find answers to most of the questions I could think of in either a help article or a forum (where users of the service are free to post advice, tips, and information).

support questions answeredThese are great features in addition to ticketing and a call-in service because you’re guaranteed to find an answer to what you need.

And the phone line is a great added touch.

I called in to see if it was an automated service or if I would actually receive help from an actual human.

Initially, there is an automated message that directs to select a number so that Avast can direct your call to the right person.

This is a huge step above live chat, in my opinion, because you have the option of hearing a live person’s voice for assistance.

I’ve tested “live” chats before on other services, and it took them hours to get back to me. At least this way, you can call in and get immediate help.

It’s personal, helpful, and easy.

 

Avast SecureLine VPN Cons

There’s a lot to like about Avast SecureLine.

The encryption is great. The speeds are also top-notch. And the customer support experience was painless.

However, there are a few issues to be aware of.

Now, let’s go over what Avast SecureLine could improve on.


1. Confusing, Expensive Pricing

I kind of alluded to this one earlier, but the pricing plans for Avast are complicated and difficult to navigate through.

While you can access this VPN across 5 devices for $79.99 per year, there’s no option to pay for any other duration of time other than annually.

This isn’t a bad rate when you divide it up ($6.67 per month) for the entire year. But I wish that there was more versatility, here.

It would be nice if you could pay a few bucks to use it for a full month before getting locked into anything and prepaying for that length of time.

Charging per device feels a bit excessive, too. Many other VPNs, like ExpressVPN, will just give you up to five device connections on all of their plans from the get-go.

So it’s an unusual limitation that you’ll have to keep in mind. Especially as they don’t work with a router, either.

2. Does not work with Netflix (at least not for me)

I tried to access Netflix through Avast SecureLine while connected to a server out of London.

Immediately, British television shows appeared in the suggested titles. Good sign so far!

British Netflix

However, when I tried to play a title, Netflix identified that I was using a VPN and denied me access.

streaming error

This is a bummer for those who want to access titles from other countries. Netflix is getting better and better at picking up VPN use and shutting it down.

And it looks like Avast SecureLine is just another casualty here.

 

Do I Recommend Avast Secureline VPN?

That depends on your goals.

The biggest downside here is the pricing and device connection limitation.

So if you’re looking for a great deal or you want to connect to many devices (or through a router), you’re out of luck.

Everything else looked pretty good to be honest.

Avast SecureLine has great encryption and allows torrenting.

Connection speeds and usability are great. Customer service exceeded my expectations, too. Plus, Avast SecureLine offers DNS leak protection and a kill switch.

I just wish that it worked with Netflix. And that there were more servers to choose from.

Overall, Avast SecureLine gets a 74/100.

Add your Avast Secureline VPN Review

1 user review for Avast SecureLine

XianKian

5/10 October 6, 2017

There are better options for Avast

Avast secureline is a good vpn. And I would definitely recommend it to my friends. However I recently switched to FrootVPN. It is not the most known VPN but it is definitely one of the best out there (in my opinion)

FrootVPN is bit pricier than Avast but it totally worth very penny.