Avast SecureLine VPN Review

Brad Smith

Brad Smith · Read user reviews

Despite being one of the most expensive VPN providers out there, I decided to give them a try…

Avast review
Avast VPN homepage

This VPN has only been around for a few years, but the full company name is Avast has been around for a while.

I was curious to see how they stack up against competitors because Avast offers much more than just a VPN.

They claim being an internet security powerhouse.

But how good is their VPN?

Is it fast? Private? Can I use it for Netflix or Torrenting?

I’ll answer all of those questions (and more) in this review of Avast VPN.

General Info & Features

OVERALL RANK:#15th out of 35 VPNs
USABILITY4/5
LOG FILES:No Logging
LOCATIONS:33 countries
SUPPORT:Phone
TORRENTING:Allowed
NETFLIX:Not working
ENCRYPTION:OpenVPN, IPSec & IKEv2
JURISDICTION:Czech Republic
COST:$6.66 (paid annually only)
OFFICIAL WEBSITE:www.Avast.com

Avast Secureline was launched in 2014 in Prague, Czech Republic. Although the company Avast has been around for a while – since 1988.

The VPN service itself supports the following devices and operating systems:

  • PC
  • Mac
  • iPhone
  • iPad
  • Android

Avast SecureLine works on up to five devices and features no bandwidth limits.

It’s worth mentioning that Avast provides ONLY 55 servers in 33 countries.

That’s really low number of total servers in comparison to other VPN providers like NordVPN and ExpressVPN have both over 1500 servers.

The only countries that Avast has more than one server located in are Canada (two cities), Russia (two cities), and the United States (seven cities).

SecureLine server locations
Image from: https://www.avast.com/secureline-vpn

Avast SecureLine does offer a kill switch, which is perfect for protecting your privacy if your connection is ever lost.

Kill switches are a critical safeguard or backup plan. When they detect your network connection is about to terminate, they’ll automatically kill your current session, too.

That helps to keep whatever you were doing private and away from prying eyes.

Avast Secureline Pros +

1. Top 10 Download Speed

Avast brags on their homepage about how fast their VPN service is.

So now it’s time to put them to the test – literally!

I ran speed tests of their service on servers in the US and the Netherlands to see how they stack up against the competition.

Here are my results:

US Server

  • Ping: 113 ms
  • Download: 67.94 Mbps
  • Upload: 13.67 Mbps

US server

Netherlands Server

  • Ping: 34 ms
  • Download: 65.97 Mbps
  • Upload: 39.44 Mbps

Netherlands server

These are pretty fast speeds in comparison to some other VPNs. In fact, those speeds put them around the top five out of the nearly thirty VPN services I’ve reviewed.

2. Well Encrypted and Secure

  • AES-256 encryption
  • Kill-Switch
  • DNS leak protection

Avast SecureLine’s security features definitely don’t disappoint. Their number of servers might be limited, but they haven’t skimped on encryption or security.

Avast SecureLine offers two protocols, IPSec and OpenVPN on UDP with AES 256-bit encryption.

This is military-grade encryption. The “256” number refers to the encryption strength.

The short story is that 256-bit is the best in the business right now. It’s considered virtually ‘brute-force proof’ by many of the top government agencies and security professionals around the world.

Avast SecureLine also offers DNS leak protection, which is a huge bonus.

VPNs work by creating a secure ‘tunnel’ around your connection. So you connect to their network, and your own personal details get shielded away from the websites you visit or the even the internet service provider and country’s government.

All of your personal information is masked by the VPN provider.

However, there are a few instances when your data might be uncovered.

For example, your traffic can occasionally ‘leak’ outside of the ‘tunnel’ and be detected by organizations trying to monitor your session.

There are times when your device might reset to default settings (instead of the VPNs). In this case, when you contact a DNS to retrieve the site’s information, it might give away your information.

You think you’re safe. But in reality, you’re not.

3. Torrenting is Allowed

It appears that torrent downloads and P2P are allowed with this VPN.

According to Avast SecureLine’s site:

SecureLine VPN allows peer-to-peer connections through our data center locations listed below.

  • Prague, Czech Republic
  • Frankfurt, Germany
  • Amsterdam, Netherlands
  • New York City, New York
  • Miami, Florida
  • Seattle, Washington
  • London, United Kingdom
  • Paris, France

4. No Logs Policy

Avast SecureLine states that they keep no data logs of your online activity.

avast vpn logging policy
Avast VPN claims no logging

However, they do store connection logs, which show the time you connect or disconnect to a server, how long you are connected, and how much bandwidth you use.

Avast claims that this information is only collected for “diagnostic purposes and to prevent abuse of the VPN connection.”

But, when you read Avast’s privacy policy, you’ll find that they offer links to third-party sites such as Twitter or Facebook.

Overall, I’m a fan of Avast’s security. Just be aware that some logging, like most other VPN services, is happening in the background.

5. Customer Support via Phone

Avast Secureline uses a ticketing system and has a number you can call for a free diagnosis.

Avast SecureLine support

You can also check out their help articles, forum, business support, or contact an agent.

I was able to find answers to most of the questions I could think of in either a help article or a forum (where users of the service are free to post advice, tips, and information).

support questions answeredThese are great features in addition to ticketing and a call-in service because you’re guaranteed to find an answer to what you need.

I also wanted to test out if the phone support really works.

I called in to see if it was an automated service or if I would actually receive help from an actual human. Initially, there is an automated message that directs to select a number so that Avast can direct your call to the right person.

This is a huge step above live chat, in my opinion, because you have the option of hearing a live person’s voice for assistance.

I’ve tested “live” chats on numerous VPNs and sometimes it took them hours to get back to me (hint: VPNArea).

Avast SecureLine Cons

1. No Router Support

It’s also important to note that Avast SecureLine can’t be set up on routers to provide additional protection. This VPN appears to be basic protection for PC and mobile devices only.

While this won’t be a big deal for most users, it’s something to keep in mind. Installing a VPN on a router is a great way to protect all of the devices in your house without having to remember to sign in every time you log on. It’s especially useful if you want to protect gaming consoles, IoT devices, smart TVs, and lots of phones and tablets.

This isn’t a deal breaker, but we’d prefer the possibility of using Avast with a router.

2. Does Not Work With Netflix

There’s always an ongoing battle between VPNs and Netflix—and Avast is losing the battle at the moment. Netflix knows when you’re using an Avast connection, and won’t let you stream movies or shows. Of course, it’s possible that this could change. VPNs are always working to stay ahead of Netflix’s blocking capabilities.

But for the moment, you’ll need to use a different VPN if you want to watch Netflix.

3. Czech Republic (Bad Jurisdiction)

Avast is based in the Czech Republic. While the country isn’t part of any of the major intelligence-sharing agreements that we discuss on a regular basis, it does cooperate with the Five Eyes agreement countries.

This doesn’t mean that Avast will be sharing your data with intelligence agencies in the US and the UK. But the fact that the Czech Republic is friendly with these countries and willing to cooperate on intelligence sharing makes some people nervous.

We don’t have any evidence that Avast has been sharing data with Five Eyes countries. But we aren’t especially comforted by the Czech Republic’s cooperation with them.

Avast SecureLine Pricing Options

avast pricing

Rather than offering the standard one-month, three-month, six-month, or year package like almost every other VPN service I’ve reviewed, Avast’s pricing is based on the device you want to use it on.

Each package is the same as far as access to features go, though.

Access to 5 devices is $79.99 per year.

This comes out to $6.67 per month or about $16 per year for each device. This plan appears to be the best value.

Access to Avast SecureLine for your PC or Mac is $59.99 per year.

This comes out to about $5 per month for access to only one device.

Access to this VPN for Android, iPhone, or iPad is $19.99 per year.

This plan comes out to be $1.67 per month for access to one mobile device.

One of the great things about Avast SecureLine is that they offer a free 7-day trial with no strings attached.

You don’t have to enter your payment information to have full access to Avast SecureLine to decide if you want to use it.

The payment options, much like the pricing, are a bit lacking in comparison to other competitors who offer other payment methods such as Bitcoin, Perfect Money, etc.

Do I Recommend Avast Secureline?

After reviewing all of the evidence, I don’t recommend using Avast’s VPN service. The company provides a reasonably good free antivirus solution. But the VPN has too many issues that are problematic. The fact that it doesn’t work with Netflix is a big one. Not everyone wants to stream over a VPN, but it’s a very common use for private networks.

Czech jurisdiction, the lack of router support, and pricing that’s easy to beat all combine to make this a VPN that’s not at the top of my list. It’s certainly not a bad VPN. It’s very fast, supports torrenting, and only keeps connection logs.

But you can get those features without paying as much, and it’s easy to find a VPN that supports Netflix. All in all, Avast isn’t a bad choice, but it’s certainly not the best one.

For me, there are better alternatives for Avast VPN.

Add your own review

3 user reviews for Avast VPN

polly chan 8/10 December 13, 2017

My experience with Avast SecureLine VPN

I mainly decided to use this VPN because it comes from a company that I already knew from it’s excellent computer security software. I started using the VPN and it’s simple and friendly. It’s quite useful when I want to surf safely on the network, only when I start it sometimes it takes a while to open the program but it doesn’t slow down the internet.

In particular I like the service, one of the features that I liked the most is that I can use one license on several devices of the same type at the same time. I sincerely recommend it as well as the antivirus of the same company (Avira).

Aurora Fernandes 7/10 November 1, 2017

Really liking the VPN

I think it’s a great VPN, I mean, the simplicity of the interface, the configuration and all the necessary. I’m not seeking an ultra anonymous VPN, just some security on my web surfing.

When I configure the VPN to automatically connect to wifi, sometimes it does not get online and just crashes. This has happened 4 times so far.

Besides that, I’m satisfied.

XianKian 5/10 October 6, 2017

There are better options for Avast

Avast secureline is a good vpn. And I would definitely recommend it to my friends. However I recently switched to FrootVPN. It is not the most known VPN but it is definitely one of the best out there (in my opinion)

FrootVPN is bit pricier than Avast but it totally worth very penny.