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TigerVPN Review

Rob Mardisalu

Rob Mardisalu

When I first signed up and installed TigerVPN I thought pretty much of it. However, after finishing this TigerVPN review I understood that it’s actually not worth your money. Read why…

TigerVPN homepage + review

TigerVPN was founded in 2011 in Slovakia.

It was created by Tiger at Work & Co. around eight years ago.

TigerVPN prides themselves on having amazing usability.

But how about the rest of their services? Are they private and secure? Are their servers fast? Are they well encrypted?

I’ll be answering those questions in this review. I’ll also be laying out the pros and cons of their service to let you know if I recommend them as a trusted VPN provider or not.

First, however, let’s provide a bit of background on the company so you can see if you can trust them.

TigerVPN Background

Upon my first visit to the TigerVPN website, I noticed the amazing illustration art on their homepage.

The purple color theme (and tiger mascot) are recurring themes across all pages of the site.

Clearly, the company values their appearance and brand image.

Here’s what the home page of TigerVPN looks like:

TigerVPN Homepage

It’s clean, neat, simple, and easy to navigate.

Here’s what TigerVPN has to say about themselves on their site.

“One click and you are good to go. No need to setup anything manually or being an IT nerd. TigerVPN is for everyone.”

They also explain exactly why they’re called “TigerVPN.” The company donates 2% of its profits to NGO’s that care for animals. This is pretty unique and special for a VPN service.

They claim to help animal shelters, fund sterilization programs, and pay for adoption ads.

TigerVPN is all for a good cause. So if you’re looking for a socially conscious VPN provider or you’re a huge animal lover/advocate, this is the one for you.

Again, this is all well and good. But how private and secure is TigerVPN?

How well does it perform at its sole purpose: providing a well-encrypted network to keep your information safe?

And can you access Netflix and other streaming sites with TigerVPN?

In the pros and cons below, I’ll lay out the results of my own speed test.

Before we get to that, let’s look at what other people have to say about TigerVPN across the web.

Overall, the conversation seems to be all about how easy to use and private TigerVPN is.

Just look at what Popular Science had to say about TigerVPN in a September 2017 article:

“With native apps for Windows, Mac, iOS, and Android, TigerVPN makes it easy to keep your browsing history under wraps. The platform reroutes your data via masking servers so that no-one can trace your IP address or location.”

However, the article states that it is sponsored content. So how legit is it?

TigerVPN Popular Science Review Sponsored Content

Well, for starters, since TigerVPN is located in Slovakia, the company and its servers are subject to a few informal challenges.

Slovakia is relatively free of censorship, but there is a lack of legal framework for websites to be completely private or free to express views that may challenge the government.

Basically, the government can ban content that it finds questionable or defamatory.

All in all, Slovakia has a relatively uncensored internet that encourages free speech and press. But online media in the country is still subject to be criticized or controlled by politics.

Before we move on to pricing and speeds, let’s dive into TigerVPN’s features.

TigerVPN Compatibility and Features

One of the first things that TigerVPN mentions in its website is military-grade encryption, no logs, and strong protection.

TigerVPN encryption, no logs, strong protection

They also have native apps for all of your devices, so you can rest assured that this VPN will work no matter the device you’re downloading it on.

And since the apps are made with each operating system in mind, ease of use is pretty much guaranteed.

TigerVPN’s VPN service supports the following devices and operating systems:

  • PC
  • Mac
  • iPhone
  • Android

TigerVPN works simultaneously on two to five devices.

You’ll get access to two devices on the monthly plan. This number increases up to five with the yearly plan.

This is a bit of a strange way to break up pricing and features, but it gives you a greater incentive to commit to TigerVPN over a long period of time.

I’ll break down pricing in the next section below so that you know exactly how each plan works.

Otherwise, you can connect TigerVPN to the following kinds of routers:

  • Linksys e2000 (Tomato by Shippy version 1.28)
  • DD-WRT

This VPN provides 300+ servers in 42 countries. That number puts them about mid-range with the other VPN providers I’ve seen.

Some might only offer a dozen or so, while others, like CyberGhostExpressVPN, offer thousands. So TigerVPN is somewhere in the middle.

TigerVPN also offers a complete list of servers on their site:

TigerVPN complete list of servers

Unfortunately, a kill switch is not available for every native app.

According to this 2016 Reddit post, a kill switch only works in the Windows App, which is a huge letdown for Mac, iPhone, and Android users of TigerVPN.

TigerVPN Kill Switch Windows Only

Kill switches are a priority when it comes to privacy.

They detect when your network connection is about to go out, and they terminate your current browsing session to keep your information secure.

I really wish that TigerVPN offered this extra layer of protection.

Now, let’s go over how much this VPN is going to set you back.

TigerVPN Overview

USABILITY: Simple to use
LOG FILES: Some Logging Policy
LOCATIONS: 42 countries, 300+ servers
SUPPORT: Quick customer support
NETFLIX: Unblocks Netflix USA (Denver)
ENCRYPTION/PROTOCOL: 256-bit encryption
COST: $3.11/mo

TigerVPN Pros

TigerVPN has some awesome features, especially around privacy and security.

Let’s go over what they’re doing right before we talk about what they can improve on.

1. It’s safe and secure

While TigerVPN might have a lower number of servers, I was pleased to find that they do have excellent encryption options. Here’s a quick recap.

Is it Well Encrypted?

TigerVPN offers the industry standard 256-bit encryption.

This is top-of-the-line strength, and it’s as secure as encryption gets in this day and age.

As of right now, no one can crack through 256-bit encryption, even through a brute-force attack. It is essentially military-grade encryption.

Is Torrenting Allowed?

Torrenting is allowed with TigerVPN, but it isn’t exactly encouraged by the company.  I know, kind of an odd stance. So take this with a grain of salt.

2. TigerVPN is easy to use and install

Once you’ve downloaded TigerVPN and logged into your account, this window will appear:

TigerVPN window after download

I was curious to see if a VPN running in the taskbar would be more efficient or more difficult to use than normal.

Fortunately, it’s definitely more efficient in this case.

To open the service, just click the TigerVPN icon in the taskbar.

TigerVPN icon in taskbar

Then, a list of servers will appear.

TigerVPN list of servers

Once you’re connected to the server of your choice, the platform will notify you.

TigerVPN notification

Just turn the switch to off to disconnect to a server, and that’s all there is to it.

There’s no tricky navigation, here.

Overall, I’d give it a 9/10 for usability. This is a top-of-the-line interface.

3. Quick, efficient customer Support

TigerVPN offers an array of customer support options, including live chat and a ticketing system.

Just click the “Can We Help?” icon on their website to contact them.

The Help Center will then appear, where you can search for help or use a live chat, ticketing, knowledge base, or system status tool.

TigerVPN Help Center

You’re guaranteed to find the answer you’re looking for.

I tried out the live chat feature and was pleasantly surprised.

Here’s the question I submitted:

TigerVPN Live Chat

Immediately, I was met with an article link that could help answer my question.

I also tried out the ticketing system, just for fun.

I received this email within seconds of submitting a ticket.

TigerVPN Ticket Response Email

I love the versatility and options, here.

It makes me feel like TigerVPN really values me as a customer.

4. Good long-term pricing

TigerVPN’s pricing is also easy to understand and navigate through.

The yearly plan is only €6.67 per month, and they have a three years plan that costs just €2.75/mo (about $3.11/mo in Feb. 2019 at the time of this update), and you can access as many as five devices at the same time.

Plus, the yearly package comes with additional security features, such as StickyPassword Premium and Shimo VPN Manager.

5. Some servers still work with Netflix

Following The Great Netflix Ban of 2016, TigerVPN assured customers that their servers still worked with Netflix.

They even updated a spreadsheet (until October 2017) to help customers known which ones still worked.

So let’s see how accurate it still is.

We struck out on the first few attempts.

For example, we joined a Tokyo server and saw a few foreign titles initially. A good sign!

TigerVPN Netflix foreign titles

But when I tried to play it, Netflix knew I was using a VPN. Unfortunately, that’s been happening more and more often lately.

TigerVPN Error VPN blocking

We also tried the following servers and were blocked on each of them:

  • United States: Chicago
  • Canada
  • United Kingdom
  • Netherlands

But fortunately, we were able to get one U.S. server in Denver working.

If you’re looking for a more consistent performer, check out the ones at the top of our Netflix list. A few even have perfect scores.

TigerVPN Cons

TigerVPN has tons of great features.

The encryption is wonderful, and customer support is amazing.

But there are a few things to watch out for, too.

Here’s what TigerVPN could improve on in my opinion.

1. Sketchy logging policy

TigerVPN claims to keep no logs of your online activity. Almost every VPN service I’ve seen likes to make the same claim.

However, unfortunately, that’s almost always not true.

Right in TigerVPN’s privacy policy, they state that they might store your personal information (such as your email address and payment information) on a third-party server.

TigerVPN applies the service of a third-parties and will share your info with them based on their function.

The company also claims that they may collect the dates on which you connect to their service, your choice of server location, and the total amount of data transferred each day.

They also claim to use “third party cookies, pixels and website analytics tools to track sales promotions or advertisements and to understand which pages on the Site receive visitors.”

This doesn’t mean that TigerVPN’s security features are bad, necessarily. But beware that they do collect logs in the background. So you need to be able to trust them with your information.

2. Inconsistent speeds

Like every VPN out there, TigerVPN claims to be lightning fast.

However, you can’t just listen to every company’s marketing-speak. That’s why I always put them to the test to see how fast their servers really are.

I ran speed tests on TigerVPN’s US, Netherlands, and Hong Kong servers to see how they compare to competitors.

Here are my results:

US Server

  • Ping: 147 ms
  • Download: 14.53 Mbps
  • Upload: 4.76 Mbps
TigerVPN Speed Results US Server

Netherlands Server

  • Ping: 37 ms
  • Download: 33.60 Mbps
  • Upload: 28.42 Mbps
TigerVPN Speed Results Netherlands Server

Hong Kong Server

  • Ping: 340 ms
  • Download: 12.29 Mbps
  • Upload: 2.85 Mbps
TigerVPN Speed Results Hong Kong Server

These speeds definitely aren’t the fastest around. Some, like the US server, are faster than many other VPNs on the market.

But overall, I saw really inconsistent speeds from one server to the next. So the performance is kind of a mixed bag, to be honest.

TigerVPN Pricing – Good for Long-Term Users

One of the best things about TigerVPN is that they offer a 7-day money back guarantee.

This is awesome if you just want to try the service out without fully committing to locking in a monthly payment.

TigerVPN offers a one-month, six-month, and one-year package.

The features are a bit different for each package, too.

Here’s how they are broken down:

The one-month package is €11.99 per month.

This is a bit more expensive than other VPN services on the market and comes out to €143.88 per year.

The one-month package includes access to:

  • 2 Simultaneous Connections
  • Apps for Mobile & Desktop
  • OpenVPN, IPSec L2TP, PPTP
  • 63 Locations in 43 Countries
  • Unlimited Speed
  • Unlimited Data
  • Priority Support
  • Gigabit Network
  • NAT Firewall
  • Karma Rewards Program

The one-year package is €6.67 per month.

This comes out to only €80 per year, so it’s the best value out of all the plans.

This plan includes access to:

  • StickyPassword Premium
  • Shimo VPN Manager
  • 5 Simultaneous Connections
  • Apps for Mobile & Desktop
  • OpenVPN, IPSec L2TP, PPTP63
  • Locations in 43 Countries
  • Unlimited Speed
  • Unlimited Data
  • Priority Support
  • Gigabit Network
  • NAT Firewall
  • Karma Rewards Program

The three-year package is €2.75 per month.

This comes out to €33 per year.

This plan includes access to:

  • 5 Simultaneous Connections
  • Apps for Mobile & Desktop
  • OpenVPN, IPSec L2TP, PPTP63
  • Locations in 43 Countries
  • Unlimited Speed
  • Unlimited Data
  • Priority Support
  • Gigabit Network
  • NAT Firewall
  • Karma Rewards Program

I would recommend trying out TigerVPN for the full seven days before you commit to a plan. That way, worst case scenario, you can get your money back.

But on the plus side, if you like it and plan to use it for a long period of time, go with the yearly plan to save the most money.

Here’s how the company’s pricing plans are broken down on their site:

TigerVPN pricing

Payment methods include credit card, PayPal, Bitcoin, Paymentwall, and License Code.

TigerVPN payment methods

Now that you know all about the features and pricing of TigerVPN, let’s discuss the pros and cons.

Do I Recommend TigerVPN?

To make a proper conclusion for this TigerVPN review, I’d say yes and no.

Good about TigerVPN:

  • If you’re looking for a VPN that’s simple to use and well encrypted, TigerVPN is a great option. Plus, 2% of the profits from the company go to help animals in need. So you can feel good about giving them your money.
  • Torrenting is allowed with this service… kinda, sorta.
  • What I liked best about TigerVPN is that it’s super simple to install across any device and use. I love that it runs in the taskbar instead of a separate window, too, because you can access the service within any browser.
  • I also appreciated the customer support quality of TigerVPN, too. You’ve got more than one option when it comes to finding an answer to your question.
  • Pricing of the service isn’t complicated, either, and it’s not too expensive considering the features you gain access to.
  • Netflix streaming was successful on one U.S. server.

Bad about TigerVPN:

  • I wish that the logging policy was a bit less sketchy with TigerVPN.
  • Speeds are decent but inconsistent. So you might not get the same experience each time you use the service.
  • And it would also be nice if the company added a few more servers and countries.

If you want an easy to use, secure VPN that gives back to a cause, TigerVPN is a solid option, although I’d go with NordVPN (#1 in our list of the best VPNs)

Overall, TigerVPN gets a 62/100.

Write your own TigerVPN review

P.S. I’m always interested in user-reviews so if you’ve used TigerVPN before, don’t hesitate to leave your review below. If your experience matched mine, cool. If it didn’t, that’s fine too!

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    7 user reviews for TigerVPN

    Scott 3/10 October 28, 2020

    Gone dark

    I used to really like how responsive they were with support requests, but in the last few months I haven't had any responses to any of my inquiries. I've had no issues with speed, but I've had an issue with my additional connections recently and without any help from them it's a major problem for me.

    Josh O 1/10 October 9, 2020

    Buyer Beware

    I have a lifetime subscription and have been using Tiger VPN for a few years. Out of the blue they closed my subscription. I have tried to contact them repeatedly for weeks with no response. BAD NEWS

    Bill Bones 1/10 March 2, 2020

    Tiger VPN Crooks

    Stay away from Tiger VPN. After 3 years with them, they decided to charge me 6 times at the beginning of 2020. I tried to contact support multiple times to ask why with no response. I cancelled the paypal auto payments to make sure that they didn't do it again in Feb and they immediately disabled my account. So, they pretty much stole 5 payments from me and wont respond to any emails. Crooks.

    Andrew 8/10 September 5, 2019

    Good for the price

    I've used TigerVPN for a good 5 years after I got one of their pay 1 time for life access deals. Can't beat the price. Speeds are for the most part good. In addition to their apps they give instructions for accessing using open source options. I use OpenVPN which gives lots of options beyond what their app provides.

    Bruce 9/10 August 25, 2019

    Worth your money

    I have been using TigerVPN for years. I decided to try it because Comcast and AT&T were sending notices where I was downloading via BitTorrent. After trying them out I no longer got letters regarding my downloads. However the only downfall is that your internet speed will slow down due to all your traffic going through another server. I currently have 150Mbps internet and my internet speed is 40-60 Mbps. I also don't use the app only because I'm a nerd and you can use any VPN service without and app if you know how to configure it in networking. The only thing that would make it better is to increase internet speeds which will happen. When I started with themI had 100Mbps internet and when connected to VPN it was 20 so they continue to improve. Try them out as it's free to try and you won't be disappointed unless you want a unicorn

    Rene 4/10 June 19,, 2019

    Great until recently

    I have been using for about 2 years. It has been fast and customer service has been great but recently 3/19 their customer service has been horrendous. They don't answer the smallest email for days.

    Brian 9/10 March 29, 2018

    Best so far

    I have been using TigerVPN for over 5 years and it's been the best for me. I did a lot of remote access to my company and this VPN was easy to use. I had some hacker friends try to see what I was doing online using "Wireshark" and other Sniffing software and they were unsuccessful in seeing anything other then garbage (non useful data). So for me I find it safe, easy to use and the cost well worth it.