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VPN Unlimited Review

Rob Mardisalu

Rob Mardisalu

This time, I’m reviewing a VPN provider called “VPN Unlimited” by KeepSolid Inc. Results? Not the best VPN, here’s why…

VPN Unlimited was founded in 2013 and is located in the US (New York).

Not the best jurisdiction for a VPN provider.

However, they boldly state the following on their homepage:

Secure, fast and easy to access to any site online

VPN Unlimited review

But are they really fast?

And can they really bypass Netflix geo-restrictions and keep you secure on a public Wi-Fi?

In this in-depth VPN Unlimited review, I’ll do some research and give you detailed look at their cons and pros, as well as whether I recommend using this VPN or not.

VPN Unlimited Overview

USABILITY: Not user-friendly
LOG FILES: Some Logging Policy
LOCATIONS: 70+ countries, 400+ servers
SUPPORT: Responsive live chat feature
NETFLIX: Unblocks Nextflix USA
COST: $59.99/yr with a 7-day money back guarantee
OFFICIAL WEBSITE: www.VPNUnlimitedApp.com

VPN Unlimited Pros

1. Confirmed: Works with Netflix

Ever since 2016, Netflix has been putting a stop to any user accessing their website via a VPN or proxy. According to our research, roughly 70% of VPNs manage to bypass this block.

Luckily, VPN Unlimited is no exception to this rule.

Here are the following servers we tested:

VPN Unlimited servers unblocking Netflix:

  • United States: California
  • Canada

VPN Unlimited servers blocked by Netflix:

  • Hampshire, United Kingdom (BBC iPlayer)
  • Netherlands
Netflix working

2 servers out of 4 worked. So they’re not lying. That’s a good start.

2. Good, 24/7 Customer Support via Live Chat

As I have stated time and time again, most VPN providers are kinda bad when it comes to customer service.

Much to my surprise and amazement, VPN Unlimited is not one of them.

While it is true that they do not offer a live chat feature like many of the more premium VPN providers, the quality of their email/ticket support is unparalleled.

I submitted a simple query on their website (asking whether or not their services would protect me from someone monitoring network activity directly from the router) around 6:48 p.m. my time.

Since some time had passed since I last reviewed their customer service (which used to be terrible by the way), I just wanted to gauge the speed and efficacy of their support team to see if anything had improved.

And it has…

VPN unlimited customer support

I was pleasantly surprised when, only 20 minutes later, I opened my inbox to find a helpful and polite response from one of their representatives.

When you compare the customer support of VPN Unlimited to some of the other VPNs on the market (for example VPNs like CyberGhost and IPVanish), the quality and speed of their service are actually quite remarkable.

While it might not stand up to ExpressVPN’s live chat feature, the support offered by VPN Unlimited is a breath of fresh air in a market plagued with shoddy customer service.

3. Strong AES-256 encryption w/ OpenVPN, IPSec & Others…

VPN Unlimited encrypts your information with something called the Advanced Encryption Standard or AES.

This super secure encryption standard is the same one used by federal agencies to transmit sensitive data and it is, quite literally, the most secure symmetrical encryption standard in existence (at least that we know of).

It’s true that most VPN providers already use AES-256 to encrypt your data, but since security is one of the primary concerns when selecting a new service, this still counts as a “Pro” in my book.

If you peruse the list of different VPNs that we have reviewed, you will undoubtedly notice that most (if not all) of them offer the above VPN tunneling protocols.

So why in the world would I list this as a “Pro” for VPN Unlimited?

Because of one special little extension.

KeepSolid Wise.

KeepSolid Wise is a special extension to the OpenVPN tunneling protocol that makes it difficult (nigh on impossible) to detect.

Think of it as your proverbial cloak of invisibility.

In countries with oppressive and outdated censorship laws, government officials will often search for individuals using VPNs to bypass their Draconian regulations.

As soon as they find one of these connections, they will throttle your performance and impede (or completely stop) your browsing session.

However, with KeepSolid Wise, you can slip through these nets and make your traffic appear just like any other standard connection.

And while this is a huge bonus for VPN Unlimited customers, unfortunately, it is not a bonus for all customers.

Currently, KeepSolid Wise is available on the following devices:

  • Windows
  • iOS
  • Mac
  • Android
  • Linux

They also extensions for both Chrome and Firefox as well as compatibility with any Windows phone.

Update: Since January 2018, they have also included built-in kill-switch feature to their app.

4. Their VPN Software is Smooth and Simple to Use

The interface on VPN Unlimited is incredibly easy to use.

After launching their software you are only one click away from anonymous browsing, and their simple sidebar allows you to quickly find exactly what you are looking for.

VPN Unlimited user interface

While some of the more advanced users might find their overly simplistic interface to be a turn-off, for most customers, this easy to use dashboard will provide everything that you need and more.

VPN Unlimited Cons

1. They Aren’t Fast Enough (Slow Speed)

Whenever you were a kid, you probably heard the statement “If it’s too good to be true, then it probably is”. 

Well, that was true during your childhood and it’s true today.

After hearing about their lifetime pricing plan, many of you are probably chomping at the bit to get started with VPN Unlimited’s services, and I don’t blame you.

Unfortunately, their promise to provide Secure, fast, and easy access to any site online, has yet to be fulfilled.

While VPN unlimited is far from the slowest VPN that I have ever seen, they rank 50th out of 78 (well below average) and their server (which they have 400+, locations in 70 countries) are much slower than NordVPN’s which is a better and cheaper alternative.

Here are our results without using a VPN:

Speed without VPN

Here are our speed test results when using VPN Unlimited:

VPN Unlimited download speed
US Server (New York)
  • Ping: 184ms
  • Download: 25.69 Mbps
  • Upload: 7.31 Mbps
EU Server (Amsterdam)
  • Ping: 37ms
  • Download: 47.13 Mbps
  • Upload: 24.70 Mbps

Asia Server (Hong Kong)

  • Ping: 335ms
  • Download: 12.42 Mbps
  • Upload: 2.92 Mbps
UK Server (London)
  • Ping: 51ms
  • Download: 59.69 Mbps
  • Upload: 42.09 Mbps

As always, you should take these tests with a grain of salt since they can vary wildly and are dependent on a number of uncontrollable variables. That being said, however, I have scoured the internet for other tests and even went so far as to ask some of my colleagues to test the speeds on their network and all of them reported similarly disappointing results.

While these aren’t the worst download or upload speeds that I have ever seen, if speed is of the essence for your VPN-related endeavors, then you should probably check out some of our other VPN reviews to find a provider that can offer the performance you are looking for.

2. They Possibly Keep Some Logs?

In their rush to secure their personal information and browsing activities, many VPN customers seem to forget that all of the information that they are trying to protect is still visible to their VPN provider unless the privacy policy explicitly states otherwise.

It’s a common practice for free VPN services to log your personal information and then sell it to advertisers and marketers to pay for the services that you are using.

However, most high-quality VPNs guarantee zero logging of your information or activity.

Unfortunately, VPN Unlimited is not one of them.

For starters, VPN Unlimited monitors how many people are trying to access their servers in order to maintain security and help customers troubleshoot network problems.

That seems harmless enough.

They also track the different clicks that you make inside of their software in order to optimize their interface and ensure the best customer experience possible.

Again, seems harmless to me.

Privacy policy VPNUnlimited


Where I began to get suspicious, however, was when I learned that they also track the session duration of users to monitor bandwidth usage for the alleged purpose of “Providing detailed information intended solely for each concrete user.

If you are someone with real security concerns, this suspiciously vague intrusion should raise a few red flags but, in my experience, shouldn’t be cause for any real concern.

While VPN Unlimited’s logging activities are (apparently) innocuous, I prefer a VPN with a strict “Zero Logging” policy.

And, in the spirit of total transparency, I want to ensure that every potential VPN Unlimited customer is aware of how the company tracks and stores your personal data.

While this isn’t necessarily a deal breaker, VPN Unlimited certainly isn’t getting any points for their logging practices.

3. Limited Torrenting Capabilities 

If you live in a country that enjoys the freedom of speech and do not plan on traveling anytime soon, then you’re likely in the market for a VPN for one of two reasons.

  1. You want to secure your connection while using public networks
  2. You want the ability to torrent online without worrying about potential legal fallout

Unfortunately, VPN Unlimited isn’t much use for potential customers who fall into the second category.

I took a look through VPN Unlimited’s FAQ and found this in response to the question “Is BitTorrent and other file-sharing allowed on all servers?”

VPN Unlimited torrenting policy

While I have no doubt that this stance has earned the approval anti-piracy advocates worldwide, it has also alienated VPN Unlimited from a huge market segment.

If you need a VPN provider with torrenting capabilities, VPN Unlimited is probably not right for you.

4. You Need to Restart Your Computer After Installation

I know that this is a pretty minor bone to pick, but I couldn’t resist.

With so many VPNs on the market that allow you to secure your browsing experience only a few minutes after making your purchase, I was disappointed to find that VPN Unlimited requires you to restart your device in order to get started with their services.

This isn’t exactly a deal breaker, but considering some of the other problems with this VPN, I was hoping for a more seamless user experience.

Pricing, Plans & Payment Methods

The last time I reviewed VPN Unlimited, they offered more than 7 different pricing plans ranging from $2 for 7 days, all the way up to two years of service for around $50.

However, the times have changed and the team in New York decided to consolidate their plans into a more traditional set of pricing packages (with one exception).

They offer one month, one-year, and three-year pricing options  (all of which are budget friendly) which is pretty standard fare for a VPN provider.

But where things get interesting is when you look at their unheard of lifetime pricing plan which, as the name implies, means unlimited VPN access… Forever.

Here’s how it all breaks down.

VPN Unlimited pricing

Monthly Plan: $9.99

At $9.99, VPN Unlimited isn’t breaking into any new territory when it comes to VPN pricing. This is a pretty standard rate that can be expected across the board.

This equates to:

  • $9.99 per month
  • $119.88 per year
  • 0% Savings

Yearly Plan: $59.99

  • $5.00 per month
  • 50% savings

3 Years Plan: $99.99

  • $2.78 per month
  • 75% savings

Unlike most providers, VPN Unlimited doesn’t have any middle ground between their one month and twelve-month packages. If you want to buy a VPN for short-term travel purposes (i.e. a 3-month business trip abroad), then you will probably want to shop around a little bit more to find a company with a plan that is more tailored to your needs.

All plans do allow for 5 simultaneous connections.

That being said, at only $5.00 a month, VPN Unlimited’s yearly plan is definitely budget-friendly, but as you might know, NordVPN is $3.49/mo (highly recommended in our review) and Private Internet Access is even cheaper.

Here’s the break down:

  • $5.00 per month
  • $59.99 per year
  • 50% savings

The “Infinity” Plan: $149.99

If this plan is making you scratch your head and mutter “Meh?” under your breath, you are not alone. VPN Unlimited is (literally) the only company that I know of to offer a lifetime plan to their customers.

Not to mention that all things considered, this plan is pretty darn cheap.

Only time will tell if this business move is genius or ludicrous, so until then, let’s suffice it to say that if you plan on using a VPN for the foreseeable future, this might be the cheapest option in existence (unless, of course, you are willing to settle for a sub-par free service).

VPN Unlimited also offers a 7-day money back guarantee on all of their plans so if you do make a purchase and then decide that they aren’t the VPN you are looking for, you can easily get your money refunded.

All the major payments options are available, such as Credit Card, PayPal and Bitcoin for anonymous payments.

It’s also worth mentioning that once you’re signed up, you have “auto-renew” ON. Unless you plan to keep using them, it’s worth turning it OFF.

VPN Unlimited auto renewal

Do I recommend VPN Unlimited?

To put it bluntly…

No, I do not recommend this VPN service. I went into the review process with high hopes.

Their app OK for hiding your IP and protecting your data, but…

There are too many much better VPNs on the market (at a similar or even cheaper price) to settle on a service that provides such limited capabilities and slow performance.

Overall, you’d be better off with either NordVPN (rated #1) or Surfshark (rated #2) in our VPN reviews.

Add your own VPN Unlimited Review

P.S. Have you ever used VPN Unlimited before? If so, what was your experience like? I’m always interested to hear your experience (good or bad).

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    56 user reviews for VPN Unlimited

    Tim 9/10 September 5, 2021

    Unlimited VPN so far so Good

    I have used Unlimited VPN for about 4 years or so, and so far I have had very little trouble. The software works fine on Windows machines and they keep it updated fairly often. The phone app works well and does not seem to affect my connection.

    I did have issues with the software on Linux. However, that seems to have been fixed in the latest update. Obsolete drives the software was using.

    max 1/10 January 16, 2021

    Bad VPN

    I am a customer of Lifetime VPN unlimited. The wifi speed before activate vpn is more than 150 Mps. Once activated, the speed drop down to 3-4 Mps. I will uninstall them but want to warn everyone thinking of subscribing VPN. Do your research, don't be fool by the discount / reduced price

    Travis 8/10 December 27, 2020

    Lifetime subscription

    I’ve been using this VPN for years. Not because I had a preference for it, but because I was offered a deal from a site like Groupon or something. I can’t even remember. But I paid like $14 bucks for it, and for a lifetime subscription that’s great in my book.

    Oren 8/10 September 29, 2020

    My experience with VPN Unlimited

    I've been using the lifetime plan for about 3 years or so. And I have to say that it is a pretty smooth experience. It gets me where I need to get to, in a pretty high speed (considering), and I have had no significant issues with the service. (a couple of times vpn servers went down, but reporting was easy and handling was quite quick).

    Also, this lifetime plan is available most of the time for around 40-50 USD which is really unbeatable. It gives me what I need and I'm happy with it.

    Raymond 1/10 August 10, 2020

    VPN Unlimited

    Does not work for me, tried all configurations and various different settings. And My IP is still exposed to the world ;-( ... what's the point of having a VPN which does not protect. I uninstalled and then reinstalled it on my MacBook Pro, followed all the instructions from the webchat support but no luck nothing worked. I'm disappointed, KeepSolid should fix it before its too late. I have to switch to another VPN provider total waste of my money.

    Ian 10/10 July 25, 2020

    Lifetime Subscription super-cheap works Very Well for me

    I, like others here, got a super-discounted Lifetime sub for something like $35 back in 2016 (I think) and I have had success in using it with Windows, Android, and even on my router with OpenVPN settings.

    With the Lifetime package I have, there are 5 available slots. Slots may be deleted to add a new device, but a one week interval is required between deletions. Despite this, I found it easy to add new devices as necessary.

    My main use is to login to a TV Provider to get premium content for sports channels, movie channels and cable networks like AMC or TNT, because the premium logins I have are the same as my own provider but a different login, so I need to bypass my own login/provider at my house, if that makes sense. Also, torrents, heh.

    Connections are fine, although once in a while, I'll need to do a device restart for a connection or (once) a disconnect, but it's rare.

    The interfaces are simple and intuitive (Windows stand-alone, Windows Store, and Android.)

    I'd recommend a Lifetime subscription if you ever come across it on sale.

    Kevin Tilley 2/10 June 29, 2020

    Very poor customer service

    Lost all access to my local network after activating. Support offered several remedies, none of which worked. When they suggested reconfiguring the router, which I did and it successfully connected, and it still didn't correct the problem, they said they took no responsibility if you took their advice and changed your settings. Useless.

    Mark 1/10 June 2, 2020

    Misleading Time Left

    WARNING: If you pay for a year-long subscription, your 'time left' will include the free trial period of 1 month if you do not use this beforehand. This is incredibly misleading as it appears that you have 1 month before your subscription renews when they actually renew it that day. Keep track of the exact date that the annual renewal happens because they will make it seem like you have more time than you actually do.

    Jack 3/10 May 29, 2020

    Seemed okay at first, but then

    In addition to security questions raised in the article, there are some other significant drawbacks...

    Sean 7/10 May 14, 2020

    Netflix, dubious

    Got the lifetime plan when it was on sale, something like $49 CAD. I've never been able to get it to defeat Netflix geo restriction for American netflix while in Canada - when traveling abroad I was able to however. I've found their customer support to be quick and responsive, including quickly providing necessary info to connect via linux etc. Overall I find the speed to be slow - however in my limited experience with various (IPVanish) VPN's they've all been slow. Annoyingly they offer a bunch of additional services, at additional costs to do the things that you hoped it would do in the first place. e.g. their SmartDNS service (which that alleges to unblock streaming services, or Privatebrowser, etc.

    Brian 3/10 April 2, 2020

    Watch out for auto-renewing subscriptions - you won't be notified of upcoming billing.

    Note: If you set it up for auto-renewal (especially annually) you will get no notice whatsoever prior to them billing your account. If you forgot to cancel before the auto-renewal date, you just paid for another year even if you no longer use it. From their policy, they will refund initial subscriptions within 7 days (not very much time to evaluate the service) and "This means that any and all subsequent payments of a recurring subscription Fee are not eligible for a refund." Buyer beware.

    Mario C 9/10 February 21, 2020

    Works for me

    I got a lifetime subscription for $30 about ...maybe 4 years ago. I use it for torrenting mainly, and it’s been working fine. The speeds are faster than my own connection, so I have no complaints. My other usage had been to stream the tennis Majors from whichever country they’re in, and it has been working out. I just recently streamed the Australian Open from the Australian channel 9 website and it worked fine. For the price I paid, I have no complaints.

    Bob 9/10 January 3, 2020

    Price and quality!

    I've been using them for 2+ years. What I like is a connection speed! They are really fast compared to other VPN providers. I've used a lot of them like NordVPN, CyberChost, BlackVPN, etc. None of the above mentioned could be compared in terms of connection speeds. As well I like the speed of their development. They have introduces Wireguard recently which is a big plus to the security and speed (again!). This connection protocol is relatively new and there are not many VPN providers that support it.

    As for "Russian names" in the support chat. Most of the development and support for the company is in Ukraine, so don't be surprised with these names. Ukraine is far away for Russia in terms of security and privacy laws so not a thing to be worried about.

    As for the certain logging activity here. Well, there are no commercial VPN provider who does not keep your logos. Don't be fooled with that. So I don't think you should trust any of such provides claiming zero-logging policy. We had too many examples showing opposite facts. At least VPN Unlimited tells us about it frankly. )

    I recommend them as a solid, fast and money saving VPN provider.

    Enrique666 9/10 December 31, 2019

    It works with well with Windows Phone

    VPN Unlimited works well with Windows Phone. Yes, I know my Lumia 950XL is obsolete, but I keep it alive for a couple of key Apps/features that just are not available on other platforms. It fills this niche nicely. I am happy with the service so far.

    Bob H 4/10 September 9, 2019

    Fox Sports Go - Won't Run

    In 2018 I had to select the Keep Solid TCP protocol for Fox Sports Go to work. This year that one and all the others will not work, no access. Will have to move on to another VPN service.

    Shonee 9/10 August 23, 2019

    It works for the price!

    I have an unlimited lifetime plan that was purchased on a special promotion that I paid half of what it cost yearly, and it’s fine to me. For the money, all those little issues he mentioned above is irrelevant if all you are trying to do his keep your information private...and that’s what it does...who cares if you have to restart your computer to get it going...that’s being to petty....if you want or like other VPN’s then get them, but all the pettiness about this one is not necessary...it works like it should...

    JFC 5/10 May 9, 2019

    Lifetime sub for few bucks sounds too good to be true

    Two points about this VPN provider....

    1. They're regularly offering their "lifetime" subscription thru StackSocial and other promotions for $39 or some similar lowball price.... Whenever a company's offering prices like that, it always makes me suspicious as to how they can afford to do that... unless they're making money in some other unknown way.

    2. Every time I've ever had any communication with them, the responding representatives have always had Russian names...in New York???.... and I see other reviewers here have noted the same.... Just saying, that too makes me more than a bit suspicious of what's going on with this company.

    mark 8/10 May 8, 2019

    the good and the bad

    The good: I have a lifetime subscription and i live in the netherlands. I am generally satisfied. the speed is good. I have used VPNUnlimited in Japan, the netherlands, sweden and germany. the connections are all good. and the software is super easy to use.

    The bad: you have to register the devices your using VPN unlimited on. cause it has a max of 3 devices. Getting an old one off the list was annoyingly difficult, but getting a new one on the list is near impossible! And the help files and FAQ's didn't help. so now there is a broken phone on the device list and I can not get the phone I am using now on the list, thus I am not able to use VPNUnlimited on the phone.

    reasonably satisfied 7/10 April 18, 2019

    OK if you find it cheap like I did

    I found a dirt cheap lifetime 5-device sub ($27 !!!) so I grabbed it. Works well enough on Windows and Android (their Linux support is not so good). In general I agree with the review here. Not happy that it's in a 5 eyes country, not happy with their some-logging policy, and it's not the fastest. Also - yes they reply quickly to email support requests, but that doesn't mean their reply solves the problem. You get what you pay for. Bottom line, for casual use it's ok if you find it at a super discounted price like I did.

    jan 5/10 March 05, 2019

    VPNUnlimited has gone down the drain

    I'm paid subscriber to VPNUnlimited for more than 3 years, and have recommended it to many friends, as I was quite happy with the service and the support. Lately it has gone all down the drain. Connecting to server will connect you to any server in the world except the one you selected. For example by selecting Singapore your IP will show Indonesia or even Canada, but surely not SG. Same goes for other countries. When selecting Belgium you may end up in Romania. Sent support a message 72 hours ago, including screenshots from iplocation.net as they had asked, but that was the last I heard from them, although I have replied twice already asking for an update. A few other reports in the past 6 months also never got solved, they just stopped responding. So would I recommend it again? No.

    Levi 6/10 February 15, 2019

    Fine if u want to see what VPNs are all about.

    I have 200Mbps internet, and when on the VPN I barely ever get more than 20Mbps down or up, so not that great. with that said I only paid $40 for the Lifetime package (just google it, u too can get a coupon) so after about 3 years I may look into another one, but for now its okay to torrent things with. Good starter VPN and you can use with up to 5 devices at once.

    Ron 2/10 February 2, 2019

    OpenVPN doesn’t work

    I purchased the unlimited option a few years ago and recently tried to setup OpenVPN and L2TP service on my router. It looked easy enough. You go to their web page and manually generate the settings required for you to enter into your intended device. So, I generated an .ovpn file and saved it. I was also given the user name and log on info to enter into the configuration prompt for my router. I selected OpenVPN import from .ovpn file and entered everything as directed. Nothing worked. I did manage to get the L2TP protocol working for a few minutes but it would automatically disconnect after a few minutes on its own. After 2 days of back and forth with their email tech support I gave up. It’s great to use on a mobile device but if you have to use their vpn service on your computer good luck.

    Lucho 8/10 November 30, 2018

    So far so good

    I got a lifetime subscription for $32 for 5 devices which I think is great, worst case I will wait a year or 2 and look for something else and this will pay by itself. I am only interested in connecting my HTPC and so far I have had no issues with youtube or Netflix so it may not be the fastest VPN around but for this specific case it is good enough.

    BGrey 9/10 November 23, 2018

    Worth it

    For my first VPN it's all that I need. They have torrent specific servers, but if you have and use other p2p software it'll probably work just fine on any other server. Being from Canada, I was pleasantly surprised to see that their Netflix servers do work for accessing American Netflix as this isn't originally what I got a VPN for (which is torrenting). I'm able to game with the VPN going with additional 20ms on my connection, which isn't something I notice at all. It's imperceptible imo. I have never had any issues with servers disconnecting on me. Fortunately I don't have a need for their stealth protocols, but it's nice to know I have them, but they do, indeed, keep your DL/UL speed stable. Works great on iOS, it's just a lil hard on battery drain. My only real concern is I have to switch to a torrent specific server if I want to torrent.

    RB Long 1/10 November 21, 2018

    Appalling Failure of a non-functional Product!

    I had VPN Unlimited up and running on my laptop - the app said I was "connected." A few minutes later I was on another VPN's website, where, as a demo, they showed IP address and location. Guess what? The IP address they showed was mine, and the address was also accurate! Their service not only wasn't working, it was falsely telling me it was. I then used a free version of Proton VPN, revisited the same web site, and it showed a different IP and location. How many times have I been compromised by this POS app?

    Genevieve Marshall 1/10 October 19, 2018

    TERRIBLE! They take your money after you cancel a subscription and never refund it!

    The VPN never worked. I cancelled the subscription at the start of 2018. Only to find out they'd been billing me every month until I had to physically go into my PayPal and cancel it - no mention on this on their website at all and because I'm dyslexic I misread the payment details as being from the new VPN provider I set up. I mean, you think you cancel the account and it says no more billing on their own website means the payments stop, right? Complaints to PayPal and KeepSolid have yielded nothing, aside from 'because it's been seven days we can't refund you further' despite it being their error. Next stop is my credit card provider. Do not use this company. The VPN was terrible and complicated to figure out, and watch your bank account too.

    Jeremy 8/10 October 11, 2018

    Not the fastest...but the lifetime subscription is still a great deal.

    I stumbled upon this article because I googled the program name to download a new install for a new laptop I got. It seems like a pretty fair assessment of the company. However, I then saw all the 1/10 reviews and I figured I should at least say that my experience has not been bad with this company. Like the author, I have also had very good response times and experience with their customer service. I am disappointed to know that their logging policy is not as strict as many other services out there. However, I don't do anything that I wouldn't want to be caught doing online (ie. torrenting), so it is not a huge deal for me. Also, I travel a lot and the program works well on my iPad (at least the latest version does) and on my Windows laptop. It automatically connects when I log onto a network that is not recognized/listed as a "Trusted Network." Every time that I've checked to make sure that I'm on their network, I find that I am protected. The "Trusted Network" feature also implies that you can make your home network a trusted network and VPN Unlimited will not require a connection for your internet to work when you are logged onto your home router. This might be a solution for some people with speed issues; but then you have your ISP logging everything you're doing (thus defeating the purpose of having VPN if you are using it to shield yourself from your ISP spying on you). But is it so horrible that I can't get consistent, reliable use out of it when roaming on public networks? Absolutely not. I think I paid $119.95 for their lifetime subscription, and that has saved me not only the money that I would be paying for other services but the time that might be spent switching back and forth between the other ones to see which one is "best" -- something much better left to people who get paid to do that sort of thing.

    Bugmaster Z 9/10 September 18, 2018

    Great for Casual User

    Casual use for last two years. I mostly use VPN unlimited for torrenting. Got lifetime unlimited plan 50% off from Cracked shop (~$70 instead of $150). It's fast enough for me. For ex: 1 gb file typically downloads in 6 to 8 minutes and scales linearly. Only problem I've had has been using on my uni network.

    Arthur 10/10 September 4, 2018

    Good Value

    I signed up for VPN unlimited about 1.5 years ago after getting an email from my ISP about torrenting. I found a good deal I think $49.99 for life. I know this is an amazing and unsustainable price but I figured if it lasts 2 years it will pay for itself. When I initially got it it would say it was connected but not be sending my traffic though the VPN. Customer support was helpful and said the issue was with IPv6 and using IPv4 would fix the problem. While this is not ideal it did work almost flawlessly after that. When I signed up many servers were near 100% loaded and performance was about half my normal speed. However server load now is quite low and speed is quick. No matter what happens now I've already got my money's worth so it has been a good purchase.

    Drew M Losure 10/10 August 31, 2018

    very happy with the service

    I've been using this service for over a year - got the Lifetime for 39.99 - and I adore it. The speed on any of my devices isn't significantly reduced when I use a low traffic server... I've occasionally gotten protocol errors like others describe, but I just choose a different server and then it works (so I'm not really sure why others would complain about the problem so vehemently). I have an account with ten device slots, so right now a friend of mine in china and a friend in prague both use my account to access US versions of websites (including Netflix, and with no issues...).

    Frankly, it's easy to use, the speed drop is negligible and the peace of mind of having a service that I never have to renew is wonderful. I've tested other VPN services (thank God for free trials!) and while I haven't had any issues with them, either, they can't really beat the Lifetime price point.

    Enough people below report issues that I can't completely discount them; I do believe that some folks must genuinely be experiencing major issues, However some of them also MUST be user error, as I haven't experienced ANYTHING like what they're describing. I've just had steady and consistent service, around the world if you keep in mind that my account has users in China and Prague,,,

    Diacritical 8/10 August 27, 2018

    So far so good...

    I have just started using it on my Mac and it seems just fine as far as performance. I am getting 170Mbps down and 30Mbps up (which seems adequate) and ping times are only slightly higher (this is from a server in Canada to my system in the mid Atlantic USA). I am downloading (and uploading) a torrent as I type without issues. I was able to install it from remote without any need to restart (must be a Windows thing). I will know more later when I try it on my mobile devices, but for now the only reason it's not getting 100/100 is the vague logging policy.

    Heidi Epstein 1/10 August 16, 2018

    Don't go near this VPN

    This VPN messed up my Mac, is very slow and worst of all, after you've tried it for just a few days, when you ask for a refund, Stack Commerce that manages VPNU's billing tells you it won't give refunds. It took me four emails and another attempt via chat to get in touch with them. Stay very far away from this miserable operation.

    Sewgin 1/10 July 2, 2018

    Not good on iPhone

    Added this service for a discounted price about 1.5 years ago and initially worked ok.

    It is fine on my laptop at home - works on wifi, but on my cell phone – horrible. They do have good email support with a quick response time. In checking my download speed it shows 4.4 Mbps when using this app. And phone keeps telling me no internet or no wifi. If I turn the app off download speed is 85 Mbps. (20x slower!)

    Should work a lot better and faster. And every time I use my phone I have to re-initialize their app otherwise other apps just sit there and spin/won’t open.

    Security Guy 1/10 June 27, 2018

    They Admit to Filtering Content ... Just Say No

    By their admission, they monitor content and filter it. While they “may” limit torrenting, the bigger issue is that they admit that their scanning traffic and potentially applying their own judgement and rules to whether they’ll allow it or not. Go with a solution that is committed to a free and open connection without them intruding or scanning your content.

    ANA 1/10 June 8, 2018


    Do not trust on Keepsolid , this is the second time they tried to charge on my credit card without my permission, emails never replied, I will contact Amex to block you for good.

    Yip 8/10 June 6, 2018

    So and so...

    I have been using it for a couple of months. Got it for $19 for lifetime subscription.

    My issue with them so far is the constant protocol errors. Half the time it is useless no matter what. I tried two different computers. Support has no idea. Maybe because I have a slow 2M speed (the cheapest I can afford).

    Joan 10/10 June 2, 2018

    Great deal

    VPN Unlimited works great for my situation, which is occasional video or sports watching in other countries, especially the UK. I am based in the USA. No problem with speed including live sports in Europe. Look for a special deal from Stack Social – they often offer lifetime subscriptions at a very low price. After installation, be sure to restart your PC.

    My only issue (experienced with other VPNs too) is that when I am finished and quit the VPN, sometimes my access to the internet stops working. Here is a tip to resolve this: Disable VPN Unlimited in the Task Manager (Startup tab) so that it doesn’t start up every time you restart your PC. Instead, click on the icon to start VPN Unlimited only when you need it. And instead of quitting it when you are done, just restart your PC. (Restart, not Shutdown, to return your settings to normal.)

    Del 3/10 May 30, 2018


    I bought the lifetime package for 50 bucks on sale since I thought it was worth the chance. So far I’d give it a 2 out of 5 since it sometimes works, and it could be worse. But the neftlix specific IP, designed for one purpose as the name suggests, is very often blocked.

    Worse, when U contact support (all Russians) they respond with such unhelpful advice such as “make sure you are connected to the correct server.” and “use a different browser”.

    I would not recommend this vpn for any reason other than if you get a super cheap deal such as I did. Otherwise, it’s not worth the hassle. Spend the money and get a more reliable service, preferably one with a North American support staff. (Supposedly U say they are in NY but it sure does not seem like it, and I would have to argue their support staff are not. If so, they are hire all Russians which is weird)

    cat1092 3/10 April 29, 2018

    Thanks for the Warning!

    I’m still in the market for a quality VPN, this shows a ‘lifetime’ bundle for $39.99 with a pop-up for 10% off of 1st purchase, of which I accepted.

    However, before pulling the trigger, Googled VPN Unlimited Reviews, this was among the first.

    Thanks for the warning, will be looking elsewhere.;-)


    Andy 1/10 April 7, 2018

    Very buggy

    It worked great, at first. This program is becoming a bad deal. I get notices that there are problems and it won’t start, it then takes up to 3-4 times restarting the computer before it will even try to connect, and then can take 30-45 minutes before I can use the Internet.

    Jim Brown 1/10 April 3, 2018

    Doesn't work

    I bought the VPN unlimited license but it doesn’t work consistently. It will work for a few minutes then it will go down. Then I switch to a different server and it may log into it or it may not. If it does it might work for about 5 minutes then go down again. Today they sent an update and now it doesn’t work at all. Don’t mess with this piece of junk. It’s not worth it and it will just waste your money.

    Lonely Neuron 4/10 March 2, 2018

    Problematic Connection

    I’ve been using VPN unlimited for several months and it generally works fairly well for me at home, though I’ve run into a number of sites that will not allow a connection if the VPN is active.

    More annoying, when I’m out at a coffee shop, library, etc., more and more frequently, VPN unlimited “connects” but sits forever in it’s “Virtual server loading…” state, never assigning a virtual IP address. In that state, I can’t get to any site, sometimes the DNS resolution of the site’s IP address cannot even be done. It’s becoming less and less clear to me that it’s worth the monthly fee.

    Tony Blunt 9/10 February 10, 2018

    Happy with VPN Unlimited

    Have been using VPN Unlimited for a year (unlimited for $39). Works well. I have a 50 Mbps IP, and that is slowed to about 40 Mbps when using the VPN. Does have some servers that allow torrents. Has servers all over the world. Works on Mac and iOS devices. No problems.

    DarthDale 9/10 January 17, 2018

    I love VPN Unlimited

    I have been a subscriber to VPN Unlimited since April 04, 2015 where I paid $39.00 for the VPN Unlimited: Lifetime Subscription.

    I moved to VPN Unlimited from PIA (Private Internet Access) and have not looked back. There were some speed issues initially, but those seem to be resolved. The customer service, as you share, is excellent and the response time refreshingly surprising.

    VPN Unlimited also allows P2P or BitTorrent. I think your speed metrics should have been demonstrated as no VPN speed and a with VPN “X” on to illustrate the differences. In the past you could not stream Netflix, but you can now if you select the correct server. I use a Mac and I do not recall having to restart my computer to use the app, but that may have been the case and IMHO, that is a trivial issue. BTW, really, you counted that as a reason? I did need to purchase additional connections for the family, but that one-time charge is better than additional monthly fees to add another service. I am a “little” concerned with the logging issue, which is what keeps this from getting 100%.

    Clear, clean, and easy-to-use interface, excellent connection speeds, and terrific customer support make up an excellent VPN service.

    Lisa 10/10 January 7, 2018

    Works with Netflix now

    Side note: they have a Netflix server option now that I test regularly with satisfaction from Colombia. They also added a BBC server option that works.

    gloria lasso 1/10 January 3, 2018

    not worth it

    Their logs politics is shady, they are based in USA, they don’t allow torrenting and you have to pay for that, it’s ridiculous.

    Osama Eisa 1/10 December 29, 2017

    Osama Eisa

    I started using their service 2 Months ago and tried many sever but all of them extremely slow not exceed 500 KBITS/S !!!

    Vincent Kroon 8/10 December 7, 2017

    VPN Unlimited

    I started using their service 2 years a go when I stumbled upon a ‘lifetime-deal’ for VPN unlimited. I didn’t think much of it and fully expected them not to honor the lifetime part at all. But still to this day I use their service almost daily.

    VPN Unlimited has Desktop and Mobile apps, which both never gave me any trouble or errors. They have VPNs in almost every country of the world which you can ALL use. They specifiy which ones you can use to torrent.

    The speed is OK, all VPNs slow down your original internet speed and theirs is just like that.

    The only downside for me with VPN Unlimited is that I couldn’t easily find how to configure my OpenVPN settings with their service, which I actually still don’t know how to do. It should be possible though.

    effa 1/10 November 9, 2017

    Doesn't Work For Days At A Time. Extremely Frustrating.

    Purchased a 3 year package for what I thought was a bargain. VPN client won’t connect for days at a time. Cust service says reinstall & disable firewall. Even then it doesn’t work. Eventually (12 hours-3 days later) it will start working miraculously. Absolutely worthless if you need a VPN every day.

    Nik B. 8/10 November 2, 2017

    4 Stars For VPN Unlimited

    I have used VPN Unlimited for a couple of months now, I use it for gaming on my xbox so I could get to use US servers, in certain games the ping is reasonable with some with very little to no lag like RN6. I rent my own server and so the download speeds aren’t bad since the server is in LA and I’m in Bangkok, Thailand around 8,000 something miles. The price is 20 dollars and I think its a bit high but its the best speed so far for me. The support takes sometime to respond which I would love to have a live chat but I’ll make do.

    Fernando 10/10 October 23, 2017


    I’ve been using VPN unlimited for about 4 years now, it is easy to configure with the app but if you want to use it without it you can but it is somehow hard to get the info, you can select up to 4 devices to connect, right now I have a lifetime account, so that means that it won’t cost a dime in the future, all thanks to the promotions they usually do. The support team really works fast you could get your issue solved in a couple of minutes, the only thing that I don’t like is the cautions about using the service (i used it with an Asus router) and they were really clear that you need to know what you are doing with it.

    Pavlo 4/10 September 28, 2017

    Fast and cheap, but buggy.

    VPN unlimited has some serious issues with its security system which allowed me to use it for free for almost 6 months. Overall the app is well designed and reasonably fast, my speed changes from 100mb/s without it to about 80 with it. But I live in London so results may vary.

    There were some bugs leading app to error messages but only a couple times in 6 months. Out of 7 vpn apps I used, this one gives the best speed for the cheapest price.

    sean 4/10 June 18, 2017

    no internet

    I tried it and first it wouldn’t connect so they made some suggestions and on the last day of the free trial it worked. I asked and they gave another 7 days trial given it didn’t work through no fault of mine. After a couple of days I lost the ability to connect to the net with notices coming up saying there was no internet connection. I didn’t know that they had the connection but all it did was prevent me from getting on the net and I was left stranded. I had to reset my computer back to an earlier date to get rid of it in the hope that it would fix the problem. It did.

    Have you any idea how that could happen? Also the download speed, when it was working, was no different to my regular download speed. In the UK they would be prosecuted under the Trades Descriptions Act which is contravened when selling something to the public and not delivering what it says on the label. Unless the fault was with me.

    Albert 7/10 May 29, 2017

    OK for watching Netflix

    I don’t want to pay a ton of money for a simple software like VPN. Hence the reason I’m using VPN Unlimited.

    YES, they aren’t that speedy, but that’s not an issue for me as I’m only using them to watch Netflix and it truly does the trick.

    I’m recommending it.

    Dan Melvin 9/10 May 1, 2017

    Great software

    Many VPN’s out there are good like ExpressVPN and VyprVPN, but their plans are expensive.

    I discovered VPN Unlimited through their ads. Their logging policy and encryptions were good, kinda slow unlike the two others but for a price half of the two VPN’s were mentioned, VPN Unlimited is showing potential to VPN business.

    Edith 8/10 April 21, 2017

    Excellent service.

    VPN Unlimited has been my favourite provider for a while. I’ve also tried out VPNArea, TorGuard. VPN Unlimited stands out with their effective customer support and fast servers.

    In my opinion, they’re incredibly fast + they have a huge variety of different servers across the globe.

    I recommend them for anyone who’s looking for an “all in one” VPN service provider. I can tell you honestly, that I’ve never had any problems with them…